Faith Gioia
River Edge,New Jersey
Summary
Adept at delivering exceptional customer service and handling cash with precision, I excelled in fast-paced environments at Lab Burger and Calabria's. Leveraging strong multitasking abilities and a solid work ethic, I significantly enhanced dining experiences and fostered customer loyalty, demonstrating hospitality service expertise and a commitment to cleanliness standards.
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Overview
1
1
year of professional experience
Work History
Server
Lab Burger
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier
Calabria's
05.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Education
No Degree - High School
Fusion Academy
Englewood NJ05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Safe food handling
- Food running
- High volume dining
- Service prioritization
Timeline
Server
Lab Burger
07.2024 - Current
Cashier
Calabria's
05.2024 - Current
No Degree - High School
Fusion Academy
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