Faith Grove
Seaford,DE
Summary
Dedicated Medical Assistant with proven expertise in HIPAA compliance and exceptional customer service, honed at Atracare Pediatrics and other notable clinics. Excelled in enhancing patient satisfaction and clinic efficiency through skilled procedure assistance and compassionate care. Adept at immunization administration and vital sign monitoring, contributing to high-quality patient care and streamlined clinic operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Atracare Pediatrics
12.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
Dr. Huddleston & Dinardo
06.2023 - 10.2023
Medical Assistant
Children’s Medical Group of Salisbury
05.2022 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Education
Certified Medical Assistant
Penn Foster
High School Diploma -
Delmar High School
Delmar, DE06.2020
Skills
- HIPAA Compliance
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- Reliable team player
- Procedure Assistance
- Compassionate
- CPR
- Immunization Administration
- Specimens collection and processing
- Antigen testing
Certification
CPR/BLS Certified by American Heart Association
Timeline
Medical Assistant
Atracare Pediatrics
12.2023 - Current
Medical Assistant
Dr. Huddleston & Dinardo
06.2023 - 10.2023
Medical Assistant
Children’s Medical Group of Salisbury
05.2022 - 06.2023
Certified Medical Assistant
Penn Foster
High School Diploma -
Delmar High School
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