Faith Hernandez
Knoxville,TN
Summary
Recent Psychology graduate with a passion for mental health. Eager to apply academic knowledge, experience, and interpersonal skills in a supportive role. Committed to enhancing client well-being through empathetic communication and effective problem-solving. Strong desire to contribute to the field and make a positive impact on individual's lives by providing effective support and guidance.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist (seasonal)
Artistic Armor Tattoo
10.2022 - 07.2024
- Enhanced customer satisfaction by providing personalized service and support
- Managed inquiries and appointments, ensuring a seamless experience for clients
- Maintained accurate records, including client health information and consent forms
- Fostered a welcoming environment through effective communication and problem resolution
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed all tasks in compliance with company policies and procedures.
Youth Volunteer
The Bridge Church
05.2017 - 07.2019
- Supervised and engaged with youth, promoting a positive and inclusive environment.
- Assisted in disaster relief efforts, providing critical support during times of need.
- Enabled successful food drive, collecting and distributing donations to those in need.
- Fostered a positive environment for youth volunteers, promoting teamwork and collaboration.
- Facilitated workshops for skill-building aimed at empowering youth to achieve personal growth and development.
- Collaborated effectively with fellow team members to plan successful events that met organizational objectives while engaging the community.
Education
Bachelor of Arts - Psychology & Mental Health
Carson-Newman University
Jefferson City, TN08.2024
Associate of Arts - Liberal Arts and General Studies
Carson-Newman University
Jefferson City, TN05.2023
High School Diploma -
Carter High School
Strawberry Plains, TN06.2020
Skills
- Strong research and analytical abilities
- Exceptional interpersonal communication and conflict resolution skills
- Adaptability and flexibility
- Task Prioritization
- Committed to professional development
- Time Management
- Teamwork and Collaboration
- Telephone Etiquette
- Cultural Awareness
- Youth Mentoring and advocacy
Community Service
Youth Volunteer, The Bridge Church, Easley, SC, 05/17 – 07/19, Supervised and engaged with youth, promoting a positive and inclusive environment., Organized community service projects, enhancing teamwork and leadership skills.
Languages
Spanish
Limited Working
American Sign Language
Limited Working
Timeline
Front Desk Receptionist (seasonal)
Artistic Armor Tattoo
10.2022 - 07.2024
Youth Volunteer
The Bridge Church
05.2017 - 07.2019
Associate of Arts - Liberal Arts and General Studies
Carson-Newman University
High School Diploma -
Carter High School
Bachelor of Arts - Psychology & Mental Health
Carson-Newman University
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