Summary
Overview
Work History
Education
Skills
Hobbies & Interests
Timeline
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Faith Hill

Springfield,MO

Summary

Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.

Overview

7
7
years of professional experience

Work History

Sales Consultant

Corwin Ford
11.2023 - Current
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Maximized customer retention by resolving issues quickly.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.

Internet Sales Coordinator

Corwin Ford
06.2023 - 11.2023
  • Corresponded with online customers to address questions and schedule appointments
  • Managed customer service inquiries and complaints for customer satisfaction.
  • Responded to customer issues and resolved complaints by leveraging expert knowledge.
  • Maintained set standard of internet sales percentages
  • Boosted sales numbers by all means of communication

Bartender

Martha's Vineyard
07.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Performed upselling skills to boost bar sales totals
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Salesperson

RELIABLE HYUNDAI
12.2020 - 12.2022
  • Convert prospects into customers
  • Properly demonstrate the value of available products
  • Maintain customer satisfaction of 5 stars
  • Verify all documents are typed and signed correctly
  • Maintain certification in both the Mazda and Hyundai brands
  • Generate leads
  • Match customers to the vehicle and plans that make the most financial sense to them.

Restaurant Manager

Classic Rock Coffee
01.2017 - 12.2020
  • Guide and educate staff on product and procedure
  • Organizing staff and event schedules
  • Give accurate product inventory and order product accordingly
  • Handle customer and business relations
  • Maintain and exceed all health and safety regulations
  • Processed and trained all new hires
  • Handle all deposits and banking.

Server / Host / Prep Cook

Village Inn
08.2016 - 03.2020
  • Lead coworkers thru busy periods
  • Provide outstanding guest service and build long lasting relationships
  • Hold the highest price per ticket due to upselling
  • Create a fun work environment
  • Communicate well with other staff
  • Train new hires to pass corporate standards
  • Pay attention to detail while multitasking.

Librarian

Christian County Library
08.2016 - 10.2017
  • Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
  • Located requested books on shelves and in library database and fetched items for patrons.
  • Created programs and activities to promote library usage and literacy.
  • Researched, planned, and set up attractive and informative library exhibits.

Education

No Degree - Esthetics

Paul Mitchell The School
Springfield, MO
05.2023

High School Diploma -

Ozark High School
Ozark, MO
01.2019

Skills

  • Client Relationship Development
  • Inventory Management
  • Order Fulfillment
  • Discount Negotiation
  • Customer Database Management
  • Online Marketing
  • Sales Expertise
  • Written and Verbal Communication
  • Engaging Personality
  • Complex Problem-Solving
  • Cross-Selling Products and Services
  • Networking

Hobbies & Interests

  • Socializing
  • Live Music
  • Reading
  • Hiking
  • History
  • Traveling

Timeline

Sales Consultant

Corwin Ford
11.2023 - Current

Internet Sales Coordinator

Corwin Ford
06.2023 - 11.2023

Bartender

Martha's Vineyard
07.2022 - Current

Salesperson

RELIABLE HYUNDAI
12.2020 - 12.2022

Restaurant Manager

Classic Rock Coffee
01.2017 - 12.2020

Librarian

Christian County Library
08.2016 - 10.2017

Server / Host / Prep Cook

Village Inn
08.2016 - 03.2020

No Degree - Esthetics

Paul Mitchell The School

High School Diploma -

Ozark High School

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Faith Hill