Faith Howell
Las Vegas,NV
Summary
Led customer service initiatives to optimize client satisfaction in fast-paced environments.,Managed operational workflows to achieve seamless day-to-day functions.,Trained and mentored team members to foster a collaborative work environment.
Overview
6
6
years of professional experience
Work History
Hotel Front Desk Clerk
OYO Hotel & Casino
01.2024
- Handled guest support, phone calls, correspondence, and administrative tasks.
- Trained new employees and assisted with daily operations.
- Supported management by coordinating staff activities.
Assistant Manager
Magic Maids
01.2023
- Managed appointment scheduling and customer communications.
- Provided administrative and operational support.
Store Manager (Seasonal)
Go! Calendars Games & Toys
01.2024 - 01.2025
- Managed staffing, scheduling, payroll, hiring, and onboarding.
- Oversaw cash handling, deposits, and daily store operations.
- Led employees to achieve sales and customer service goals.
Assistant Manager
Journeys
01.2019 - 01.2020
- Tracked sales performance and monitored team goals.
- Supported store operations and customer service initiatives.
Education
High School Diploma - undefined
Life Program
Bradenton, FLSkills
- Assisted customers with inquiries and provided solutions remotely
- Coordinated appointment scheduling to optimize team availability
- Processed payroll accurately and timely for employees
- Facilitated employee training sessions to enhance skill sets
- Utilized Microsoft Office for various administrative tasks
- Maintained data accuracy through diligent data entry practices
Timeline
Hotel Front Desk Clerk
OYO Hotel & Casino
01.2024
Store Manager (Seasonal)
Go! Calendars Games & Toys
01.2024 - 01.2025
Assistant Manager
Magic Maids
01.2023
Assistant Manager
Journeys
01.2019 - 01.2020
High School Diploma - undefined
Life Program