Faith Jarvis
Miami
Summary
Dynamic and dedicated employee with a strong work ethic and exceptional customer service skills. Expert in cash handling and relationship management, consistently delivering memorable guest experiences while maintaining high cleanliness standards. Proven ability to thrive in fast-paced environments and effectively train new team members.
Overview
3
3
years of professional experience
Work History
Server
Uncle Jacks Bar and Grill
10.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bartender
Kings Bar and Gameroom
02.2023 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Stoneys Grub and Pub
08.2021 - 12.2022
Education
Social Work
Northeastern Oklahoma A&M
Miami, OKDiploma -
Fairland High School
Fairland, OK05.2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Cleanliness standards
- Safe food handling
- Team collaboration
- Supply restocking
- Quality control
- Relationship management
- Allergy awareness
- Inventory management
- Task prioritization
Timeline
Server
Uncle Jacks Bar and Grill
10.2023 - 08.2024
Bartender
Kings Bar and Gameroom
02.2023 - 09.2023
Bartender
Stoneys Grub and Pub
08.2021 - 12.2022
Social Work
Northeastern Oklahoma A&M
Diploma -
Fairland High School
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