Faith Johnson
North Las Vegas,NV
Summary
Proven leader and efficient organizer, adept at fostering positive environments at YMCA . Excelled in multitasking and problem-solving, enhancing customer satisfaction and team cohesiveness. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
1
1
year of professional experience
Work History
Membership Front Desk Attendant
YMCA Of Southern Nevada
08.2024 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed phone lines effectively, directing calls to appropriate departments while maintaining excellent customer service standards.
- Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
Cheerleading Instructor
YMCA Of Southern Nevada
08.2024 - Current
- Increased student confidence by providing constructive feedback and personalized coaching strategies.
- Maintained a positive learning environment, cultivating strong relationships between athletes, coaches, and parents.
- Improved team cohesiveness through team-building activities and group exercises.
- Supervised practices to ensure adherence to safety guidelines and proper technique at all times.
Kids Gym Attendant
YMCA Of Southern Nevada
02.2024 - Current
- Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Gym members.
- Actively participated in child's activities by reading to groups, painting, coloring and playing games.
- Involved children constructively in play activities to assist emotional, physical and intellectual development.
- Collaborated with team members to ensure a safe and nurturing environment for all children at the Kids Gym.
Tot Time Leader
Uptown Jungle Fun Park
01.2024 - 05.2024
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Education
High School Diploma -
Acceleration Academies
Las Vegas, NV05-2024
Skills
- Strong multitasking
- Problem-solving skills
- Efficient organization
- Welcoming guests
Languages
American Sign Language
Interests
- Dancing
- Acting and Theater
- Music
- Hiking
Timeline
Membership Front Desk Attendant
YMCA Of Southern Nevada
08.2024 - Current
Cheerleading Instructor
YMCA Of Southern Nevada
08.2024 - Current
Kids Gym Attendant
YMCA Of Southern Nevada
02.2024 - Current
Tot Time Leader
Uptown Jungle Fun Park
01.2024 - 05.2024
High School Diploma -
Acceleration Academies
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