Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Halstead

Henderson

Summary

Dynamic professional with a proven track record in customer service and strong multitasking abilities, honed at 10th Planet Las Vegas. Successfully boosted membership retention through effective communication strategies while fostering community engagement. Reliable and detail-oriented, adept at collaborating with teams to enhance guest experiences and streamline operations.

Hardworking and passionate job seeker with strong organizational skills eager to learn. Ready to help team achieve company goals.

Overview

9
9
years of professional experience

Work History

Front Desk/Membership Coordinator

10th Planet Las Vegas
08.2016 - 08.2022
  • Maintained accurate records of memberships, ensuring timely renewal reminders were sent to prevent lapses in subscriptions.
  • Provided exceptional customer service to both prospective and current members, resolving issues promptly and professionally.
  • Organized successful networking events for members, fostering a sense of community within the organization.
  • Boosted membership retention by implementing effective communication strategies and providing personalized member support.

Waitress/Restaurant Hostess

El Patron Restaurant
01.2023 - 05.2023
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Crew Member

Gambino's Pizza
03.2024 - 05.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by answering questions, taking orders, and keeping a clean environment.

Medical Assistant

Vivida Dermatology
06.2024 - 07.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, administered local anesthetics, and prepared patients for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.

Education

Health Sciences

Baker University
Baldwin City, KS
05-2024

Skills

  • Customer service
  • Strong multitasking
  • Team collaboration
  • Greeting guests
  • Verbal and written communication
  • Attention to detail

Timeline

Medical Assistant

Vivida Dermatology
06.2024 - 07.2025

Crew Member

Gambino's Pizza
03.2024 - 05.2024

Waitress/Restaurant Hostess

El Patron Restaurant
01.2023 - 05.2023

Front Desk/Membership Coordinator

10th Planet Las Vegas
08.2016 - 08.2022

Health Sciences

Baker University

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