Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Faith Johnson

Herriman,UT

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Driven Leasing Agent known for productive and efficient task completion. Excel in communication, negotiation, and customer service, ensuring smooth leasing processes. Possess strong organizational skills, adept at multitasking and managing time effectively. Thrive using interpersonal skills to connect with clients, solve problems quickly, and maintain positive relationships.

Overview

6
6
years of professional experience

Work History

Leasing Agent

Domain Companies
Salt Lake City, UT
06.2024 - Current
  • Processed applications by conducting background checks and verifying references.
  • Conducted periodic inspections of units to ensure compliance with lease terms.
  • Advertised available properties through various outlets such as newspapers and online listings sites.
  • Resolved tenant complaints promptly and professionally.
  • Greeted prospective tenants, answered questions, and provided tours of the property.
  • Provided customer service to existing tenants by responding to inquiries promptly.

Sales Professional

Stockton 12 Honda
11.2021 - 05.2024
  • Promoted high customer satisfaction by resolving problems with knowledgeable, and friendly service.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Maintained accurate records of all designs, processes, and modifications made.
  • Collaborated with vendors on special projects related to product development, or improvement initiatives.
  • Analyzed customer requirements to determine the best approach to meet their needs.
  • Prepared cost estimates, contracts, and technical reports.
  • Participated in training sessions conducted by equipment manufacturers on the proper usage of machinery, tools, and accessories.
  • Kept to tight deadlines, and forged strong team bonds to accomplish challenging objectives.
  • Provided excellent service and attention to customers when face-to-face, or through phone conversations.
  • Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.

Customer Service Rep

Zyia Active
10.2019 - 11.2021
  • Identified opportunities for growth by analyzing current customer data.
  • Led on- and off-site customer support teams across multiple time zones.
  • Exercised high levels of maturity, experience, judgment and rapid critical thought to operational environments.
  • Built and maintained relationships with clients throughout assigned territory by providing attentive customer service.
  • Maintained a comprehensive database of target audience profiles for use in future campaigns.

Education

High School -

Independence High School
01.2018

Skills

  • Organization and time management
  • Relationship building
  • Self-directed
  • Planning
  • Cultural Awareness
  • Analytical and critical thinking
  • Verbal communication
  • Sales techniques
  • Fair housing policies
  • Record keeping
  • Property tours and inspections
  • Goal-oriented mindset

Accomplishments

  • 2023 Honda Counsel of Sales Leadership
  • 2023 October Top Sales Person at Stockton 12 Honda

Timeline

Leasing Agent

Domain Companies
06.2024 - Current

Sales Professional

Stockton 12 Honda
11.2021 - 05.2024

Customer Service Rep

Zyia Active
10.2019 - 11.2021

High School -

Independence High School

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Faith Johnson