Faith J. Rosario
Desert Sage Health, PLLC
Goodyear,AZ
8
years of professional experience
Highly motivated individual with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Ready to contribute to a dynamic team and make a positive impact.
Work History
Receptionist
4 Years 9 Months- Directed front office by managing multi-phone lines, client check-in, appointment scheduling via Electronic Medical Record System and accurate collection of copays, co-insurance and other payments due improving consistency and workflow.
- Coordinated communication between clients and clinicians, delivering administrative support, addressing concerns and resolving conflicts to strengthen client satisfaction.
- Partnered with new patient coordinator on insurance verifications, new client onboarding, and referral processing to streamline intake process and reduce patient wait time.
- Managed past due balance follow-ups, generated invoices, and provided billing support across daily operations.
Hostess/Server
3 Years 1 Month- Properly handled all guest orders, seated guests, processed transactions through Point of Sales System via cash, card, or check.
- Cross-trained in food prep, serving items to restaurant standards and setting up events, enhancing service quality and teamwork.
- Maintained cleanliness and a positive atmosphere contributing to increased guest satisfaction and retention.
- Assisted Manager on Duty in various tasks, enhancing front of house operations.
Education
High School Diploma
Skills
Customer Service
Effective Communication
Conflict Resolution
Team Collaboration
Timeline
Receptionist
Desert Sage Health, PLLC
11.2021 - 08.2026Read More
Hostess/Server
Meskla Bistro Enterprises
04.2018 - 05.2021Read More
Okkodo High School
High School Diploma
Read More