Faith Leahy
Relocating To Roy
Summary
Results oriented professional with expertise in financial analysis, P&L management, and operations oversight. Proven track record in team building and customer relationship management, fostering a collaborative environment that drives success.
Overview
16
16
years of professional experience
Work History
General Manager
Old Town Tavern & Beer Garden
Key West
12.2019 - Current
- Directed daily operations of a high volume bar & restaurant including event coordinating
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Hired, onboarded, mentored, and oversaw training of new employees, ensuring excellence in operational procedures and standards
- Managed food & alcohol inventory and implemented corrective action plans to control costs.
- Expert in Food and Beverage safety and ensured compliance with local health department regulations regarding safety standards.
- Developed staff schedules based on projected sales and needs of the business
- Analyzed monthly sales and generated reports to inform business development strategies.
- Fostered a positive work environment through team building activities that promoted collaboration and strengthened culture.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments and cultivating a strong culture
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Demonstrated proficiency across all kitchen stations, ensuring versatile support during peak hours.
Manager
Outback Steakhouse
Key West
12.2010 - 12.2019
- Oversaw daily operations, optimizing restaurant functionality and service delivery.
- Coordinated schedules across departments, streamlining workflow and enhancing collaboration.
- Introduced innovative ideas and solutions, improving team performance and achieving better outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
Education
Associate of Applied Science - Social Sciences
Tidewater Community College
Norfolk, VA05-2015
Skills
- Multimillion-dollar P&L management
- Financial analysis
- Operations oversight
- Strategic planning
- Total quality management
- Inventory management
- Food safety compliance
- Kitchen equipment operation and maintenance
- Event coordination
- Leadership and team building
- Staff training & development
- Employee scheduling
- Organizational development
- Customer relationship management
- Troubleshooting expertise
- Conflict resolution
- Consistently meet goals
- Recipes and menu planning
Timeline
General Manager
Old Town Tavern & Beer Garden
12.2019 - Current
Manager
Outback Steakhouse
12.2010 - 12.2019
Associate of Applied Science - Social Sciences
Tidewater Community College