Faith Lemus
New Brunswick,NJ
Summary
Dynamic Hospitality Management Professional with a proven track record of enhancing operational efficiency and productivity. Demonstrates exceptional skills in customer service, conflict resolution, and time management, contributing to positive guest experiences. Adept at fostering teamwork and communication in fast-paced settings while remaining adaptable to changing demands. Committed to driving continuous improvement in service delivery.
Overview
4
4
years of professional experience
Work History
Hostess
Dave & Buster's
Woodbridge, NJ
12.2024 - 01.2025
- Maintained organization of hostess stand, ensuring cleanliness at all times.
- Facilitated customer seating arrangements and led them to appropriate tables.
- Ensured consistent awareness of section assignments among servers.
- Conducted regular walkthroughs to identify open and clean tables.
Sales Associate
Journeys Shoes
New Brunswick, NJ
10.2021 - 04.2022
- Oversaw daily cash register operations to ensure accuracy.
- Provided tailored shoe recommendations directly to customers.
- Executed daily store opening and closing procedures.
- Maintained and updated shoe displays regularly.
- Maintained efficient stock arrangements for shoes in storage areas.
Sales Associate
Coppers Closet
Estero, FL
08.2020 - 03.2021
- Managed POS transactions and cash handling with accuracy.
- Organized and styled mannequins for effective visual merchandising.
- Managed store opening and closing operations.
- Directed patrons towards fitting areas.
- Organized store layout and maintained order.
Education
Cultural Anthropology
Rutgers University
New Brunswick, NJ05-2027
Skills
- Dining Room Oversight
- Seating Arrangement Planning
- Dining Area Upkeep
- Engaging Interaction Skills
- Hygiene Standards Maintenance
- Retail Opening and Closing Procedures
- Fitting Room Upkeep
- Inventory Management
- Hospitality Services
- Cash Management
- Effective Sales Techniques
- Customer Engagement
- Product Sales Expertise
- POS system operation
Timeline
Hostess
Dave & Buster's
12.2024 - 01.2025
Sales Associate
Journeys Shoes
10.2021 - 04.2022
Sales Associate
Coppers Closet
08.2020 - 03.2021
Cultural Anthropology
Rutgers University