Summary
Overview
Work History
Education
Skills
Timeline
Generic

Faith Madden

League City

Summary

Attentive professional experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Palm Beach Tan
League City
10.2024 - Current

• Trained and mentored new employees, ensuring they understood company policies, sales techniques, and daily responsibilities.

• Managed administrative tasks, including paperwork, computer operations, and maintaining accurate client records.

• Provided excellent customer service by checking in clients, answering questions, and helping them choose the best tanning options for their needs.

• Maintained cleanliness and organization of the salon by cleaning beds, handling laundry, and mopping floors to uphold company hygiene standards.

• Consistently exceeded sales goals by upselling memberships, lotions, and other products, achieving the highest sales among assistant managers.

• Assisted with inventory management and product restocking to ensure smooth daily operations.

• Supported management in daily business operations, including scheduling, troubleshooting, and handling customer concerns.

Babysitter

The Davis Family
League City
05.2022 - 10.2024
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Ensured physical and social well-being of each child.
  • Used organization and time management skills to multitask and keep children on set schedules.

Education

High School Diploma -

Clear Springs High School
League City, TX
12-2024

Skills

  • Customer service
  • Employee training
  • Sales techniques
  • Inventory management
  • Time management
  • Team building
  • Client relations
  • Problem solving
  • Customer rapport
  • Recruiting and interviewing
  • Consulting
  • Sales growth
  • Employee supervision
  • Multitasking and organization
  • Operations management
  • Employee engagement
  • Team collaboration

Timeline

Assistant Manager

Palm Beach Tan
10.2024 - Current

Babysitter

The Davis Family
05.2022 - 10.2024

High School Diploma -

Clear Springs High School
Faith Madden