Proactive and goal-oriented student with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Supervisor
Tim Hortons
2021.09 - Current
Adherence to policies such as company policies, safety guidelines, and hygiene standards to maintain a safe and clean work environment
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Intern
U.S Probation and Pretrial Services
2024.01 - 2024.05
Gained valuable experience working within the U.S court system, applying learned concepts directly into relevant work situations.
Sorted and organized files, records and reports.
Gained hands-on experience in interviewing, drug testing, and court appearances, increasing proficiency in case management, client assessment, and legal procedures.
Conducted thorough investigations and preparing detailed reports to prepare the judge with an adequate representation of the offender's criminal history and provide recommendations to the court during pretrial proceedings
Senior Resident Assistant
Hilbert College Residence Life
2023.01 - 2024.05
Documented and reported incidents in a timely manner, ensuring compliance with policies and protocols.
Upheld strict adherence to policies by enforcing rules consistently across all resident interactions.
Facilitated emergency response efforts as needed, ensuring the safety of all residents during crisis situations.
Community and Relationship building techniques by organizing social events to foster relationships between dormitory residents.
Education
Bachelor of Science Degree - Criminal Justice
Hilbert College
Hamburg, NY
05.2025
Skills
Microsoft Word, PowerPoint, Outlook, and Excel
Complex Problem-Solving
Policy Enforcement
Attention to Detail
Time Management
Goal-Oriented
Employee Motivation
Timeline
Intern
U.S Probation and Pretrial Services
2024.01 - 2024.05
Senior Resident Assistant
Hilbert College Residence Life
2023.01 - 2024.05
Supervisor
Tim Hortons
2021.09 - Current
Bachelor of Science Degree - Criminal Justice
Hilbert College
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