Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Faith Mills

Carroll,OHIO

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Smoothie King
03.2023 - 11.2024
  • Responded to customer requests for products, services, and company information.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Cross-trained and provided backup support for organizational leadership.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Sales Associate

Buckle
11.2021 - 02.2022
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

High School Diploma -

Bloom Carroll High School
Carroll, OH
05.2024

Skills

  • Complaint resolution
  • Complaint handling
  • Time management
  • Payment processing
  • Retail sales customer service
  • Customer service
  • Positive and professional
  • Data entry
  • Money handling
  • Problem-solving

Timeline

Customer Service Representative

Smoothie King
03.2023 - 11.2024

Sales Associate

Buckle
11.2021 - 02.2022

High School Diploma -

Bloom Carroll High School

Similar Profiles

CREATE PROFILE
Faith Mills