Hi, I’m
Faith Moreno
Office Assistant
Colton,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
year of professional experience
Work History
Solid Waste Management DepartmentSan Bernardino, CA
Office Assistant
10.2023 - 12.2023
Job overview
- Providing general information to the public via phone or in-person;
- Answering questions regarding specific departmental procedures and practices;
- Processing a variety of documents and maintaining files;
- Scheduling appointments and meetings;
- Preparing letters, reports, invoices, and other documents;
- Performing data entry.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Delivered messages and ran errands.
- Answered telephones, directed calls, and took messages.
- Answered phone calls and welcomed visitors to office.
- Understood and followed oral and written directions.
- Maintained schedule of class assignments to meet deadlines.
- Recognized by management for providing exceptional customer service.
- Planned and completed group projects, working smoothly with others.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Transitional Assistance DepartmentLoma Linda , CA
Office Assistant
07.2023 - 09.2023
Job overview
- Computed, recorded and proofread data or reports.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Answered telephones, directed calls, and took messages.
- Copied, sorted and filed records of office activities and business transactions.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Processed and prepared business or government forms and expense reports.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Maintained schedule of class assignments to meet deadlines.
- Planned and completed group projects, working smoothly with others.
- Recognized by management for providing exceptional customer service.
Public Health DepartmentOntario, CA
Office Assistant
03.2023 - 06.2023
Job overview
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Typed, formatted and edited correspondence and other documents.
- Processed and prepared business or government forms and expense reports.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Maintained schedule of class assignments to meet deadlines.
- Recognized by management for providing exceptional customer service.
- Planned and completed group projects, working smoothly with others.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Education
Ontario High SchoolOntario, OR
High School Diploma
05-2015
Skills
- Data Entry
- Clerical Support
- Invoice Processing
- Mail Handling
- Proofreading
- Administrative Support
- Mail Sorting
- File Organization
- Appointment Confirmation
- File Management
- Office Administration
- Customer Service
- Bookkeeping
- Researching Skills
- Package and Mail Receipt
- Oral and Writing Communication
- Business Administration
- Meeting Scheduling
- Scheduling Appointments
- Administrative Skills
- Word Processing
- Filing
- Listening Skills
- Verbal and Written Communication
- Database Entry
- Document Scanning
- Human Resources
- Scanning and Copying
Timeline
Office Assistant
Solid Waste Management Department
10.2023 - 12.2023
Office Assistant
Transitional Assistance Department
07.2023 - 09.2023
Office Assistant
Public Health Department
03.2023 - 06.2023
Ontario High School
High School Diploma