Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Faith Patton

Faith Patton

Rockford,IL

Summary

Resourceful manager skilled in operational coordination, problem-solving, and team leadership, driving efficiency and quality.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Bartender Trainer

Alchemy at Aldeen
09.2024 - Current
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Startup Consultant

Independently Employed
01.2018 - Current
  • Conducted thorough reviews of operations to devise and deploy improvement strategies.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Monitored key business risks and established risk management procedures.
  • Advised on establishing legal business structures and assisted in navigating required documentation and procedures.

Bartender

Benny's Cherry Valley
01.2025 - 03.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Manager

X-Golf
10.2024 - 01.2025
  • Formulated policies and procedures to streamline operations.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Assisted in acquiring necessary local and state permits and licenses to ensure legal compliance and positive working relationships with local and state agencies.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Developed and maintained relationships with customers and suppliers through account development.

Bartender/Tasting Room Attendant

Independently Employed
11.2023 - 09.2024
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Greeted tasting event visitors and answered questions with upbeat attitude and professionalism.

Spa Owner/Operator

Elate Day Spa
04.2015 - 12.2020
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed day-to-day business operations.
  • Founded and managed med spa, growing revenue to $229,000 within the first year.
  • Led a team of 5 associates to continuously improve customer engagement, foster an environment of inclusivity and collaboration, and increase revenue/profits.

Psychological Operations Specialist

U.S. Army
03.2003 - 07.2008
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Rated job performance for 10 subordinates providing timely and effective feedback.
  • Dealt with inter-company conflicts to remove obstacles to troop readiness.

Education

Bachelor of Science - Accounting

Western Governors University
12-2026

Bachelor of Science - Technical Management

DeVry University
Elgin, IL
10-2014

Skills

  • Client Relations
  • Effective Communication
  • Team Leadership
  • Proficient Task Management
  • Strategic Solution Development
  • Operations management

Certification

  • Microsoft Excel for Accounting, July 2025
  • Certified Food Protection Manager, December 2024
  • BASSET, October 2024
  • Business Coaching, FECBC - January 2021

Timeline

Bartender

Benny's Cherry Valley
01.2025 - 03.2025

Manager

X-Golf
10.2024 - 01.2025

Bartender Trainer

Alchemy at Aldeen
09.2024 - Current

Bartender/Tasting Room Attendant

Independently Employed
11.2023 - 09.2024

Startup Consultant

Independently Employed
01.2018 - Current

Spa Owner/Operator

Elate Day Spa
04.2015 - 12.2020

Psychological Operations Specialist

U.S. Army
03.2003 - 07.2008

Bachelor of Science - Accounting

Western Governors University

Bachelor of Science - Technical Management

DeVry University

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