Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Crew Trainer
Chick-fil-A
Norton Shores, MI
05.2022 - Current
Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
Monitored performance of crew members in the field, providing feedback and guidance when needed.
Identified areas of improvement within the team by implementing regular assessments and evaluations.
Provided ongoing coaching and mentoring to crew members to increase productivity levels.
Crew Member
McDonald's
Fruitport, MI
05.2020 - 08.2021
Provided excellent customer service to maintain a positive atmosphere for guests.
Resolved customer complaints in a professional manner.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.