Faith Rivera
Alcolu,SC
Summary
Professional scanning expert, well-versed in managing inventory systems and optimizing scanning procedures. Known for reliability and adaptability, contributing to team success and maintaining high standards. Expertise in data accuracy and process improvement, with focus on effective collaboration and achieving results.
Overview
27
27
years of professional experience
Work History
Kitchen Director
Chick Fil A
Manning, SC
02.2023 - Current
- Oversaw kitchen operations, ensuring compliance with health and safety regulations.
- Managed inventory control, reducing waste through effective stock management practices.
- Trained and mentored staff, fostering a team-oriented work environment.
- Implemented process improvements that enhanced kitchen efficiency and service speed.
- Developed training programs to enhance employee skills and performance standards.
- Reduced food waste by closely monitoring inventory levels and implementing proper storage techniques.
- Ensured compliance with health department regulations through thorough inspections and staff training on sanitation practices.
- Enhanced employee morale through regular team-building activities and open communication channels.
- Motivated staff to perform at peak efficiency and quality.
Church Receptionist
Emmanuel Baptist Church
Manning, SC
08.2017 - 04.2024
- Managed front desk operations, ensuring a welcoming environment for visitors and congregants.
- Coordinated scheduling of meetings and events to optimize facility usage.
- Maintained accurate records of church activities and member information in database systems.
- Responded promptly to inquiries via phone, email, and in-person communication.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
Manager
Chick Fil A
Savannah, GA
12.2014 - 06.2017
- Developed staff schedules to maximize productivity during peak hours.
- Managed and motivated employees to be productive and engaged in work.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Clerk
Lamar's Country Corner
Manning, SC
06.2013 - 06.2014
- Processed customer transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues to enhance satisfaction.
- Monitored cash register balances, ensuring accuracy during shifts and end-of-day reporting.
Scan Coordinator
IGA
Manning, SC
04.2003 - 06.2013
- Managed schedule for scanning activities.
- Collaborated with IT team to troubleshoot scanning system issues, ensuring minimal disruption to operations.
- Conducted regular audits of scanned inventory, maintaining high standards of accuracy and compliance.
- Monitored sales events for accuracy in scanning and signage, maintained current knowledge of weekly ad items and verified pricing integrity.
- Sorted, logged and distributed price change paperwork, labels and tags and guided other team members in ordering and receiving tags.
- Researched scan error sheets and not-on-file sheets promptly, corrected errors found and kept log of manual retail price changes.
- Executed correct signage placement in each aisle and department and replaced missing signs before store opening.
Scanning Coordinator
BiLo Foods
Manning, SC
04.2002 - 03.2003
- Coordinated effectively with other departments within the store, fostering a collaborative atmosphere focused on achieving common goals.
- Served as a knowledgeable resource for fellow team members, offering guidance and support on scanning coordinator tasks when needed.
- Assisted customers with locating products or answering questions regarding pricing, contributing to a positive shopping experience.
- Consistently met deadlines for completing price updates, ensuring that customers received accurate pricing information during their shopping experience.
Scanning Coordinator
IGA
Bowman, SC
10.1999 - 04.2002
- Coordinated scanning operations to ensure accurate inventory management and timely data entry.
- Improved communication with store management by consistently providing accurate and timely reports on inventory discrepancies and pricing updates.
- Ensured compliance with company policies during scanning operations for quality assurance.
- Ensured customer satisfaction with accurate pricing by regularly auditing shelf tags and updating prices as needed.
Education
Associate of Science -
Associate of Science - Law Enforcement
Pensacola Christian College
Pensacola, FL05-1998
Skills
- Microsoft office
- Customer service
- Problem-solving
- Multitasking and organization
- Reliability
- Excellent communication
- Team leadership
- Active listening
- Adaptability and flexibility
- Employee supervision
- Scheduling and calendar management
- Teamwork and collaboration
Timeline
Kitchen Director
Chick Fil A
02.2023 - Current
Church Receptionist
Emmanuel Baptist Church
08.2017 - 04.2024
Manager
Chick Fil A
12.2014 - 06.2017
Clerk
Lamar's Country Corner
06.2013 - 06.2014
Scan Coordinator
IGA
04.2003 - 06.2013
Scanning Coordinator
BiLo Foods
04.2002 - 03.2003
Scanning Coordinator
IGA
10.1999 - 04.2002
Associate of Science -
Associate of Science - Law Enforcement
Pensacola Christian College