Faith Siebert
Providence Forge,VA
Summary
Personable and adaptable individual with knack for delivering exceptional customer service and creating memorable dining experiences. Possesses strong understanding of menu offerings and food handling protocols, along with solid multitasking and communication skills. Able to contribute to positive dining atmosphere and ensure guest satisfaction.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Dependable and hardworking with positive, can-do attitude. Possesses basic knowledge of maintenance procedures and tools, including basic repair techniques and safe equipment handling. Committed to ensuring clean, safe, and well-maintained environment.
Overview
2
2
years of professional experience
Work History
Server
Cracker Barrell Old Country Store
Ashland, VA
08.2025 - 01.2026
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Managed multiple tables efficiently, maintaining high levels of customer satisfaction.
- Assisted in training new servers on menu knowledge and service standards.
- Monitored dining area for cleanliness, ensuring compliance with health standards.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Taco Bell
New Kent, VA
02.2025 - 05.2025
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to ensure a welcoming environment.
- Assisted customers with menu selections and answered inquiries about food options.
- Collaborated with team members to meet peak service demands during busy periods.
- Handled cash, credit, and debit transactions, ensuring secure and reliable payment processing.
- Monitored inventory levels, restocking supplies as needed to maintain operational flow.
- Greeted customers entering store and responded promptly to customer needs.
Server
Waffle House Restaurant
New Kent, VA
10.2024 - 02.2025
- Recommended daily specials to enhance guest dining experience and increase sales.
- Processed customer payments accurately using point-of-sale system.
- Adapted to changing priorities during busy shifts to meet customer demands effectively.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Maintenance Crew Member
Loves Travel Stop
New Kent, VA
08.2023 - 10.2024
- Operated various maintenance tools and equipment to perform routine upkeep tasks
- Assisted in identifying maintenance issues and contributed to effective solutions
- Supported team in maintaining cleanliness and safety standards across facilities
- Followed established protocols for safe operation of machinery and tools
- Collaborated with crew members to complete maintenance tasks efficiently
- Participated in training sessions to enhance skills in maintenance procedures
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Education
High School Diploma -
New Kent High School
New Kent, VA06-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Reliability and punctuality
- Product restocking
- Conflict resolution
- Professional appearance
- Memory retention
- Cleanliness standards
- Team collaboration
- Patience and empathy
Timeline
Server
Cracker Barrell Old Country Store
08.2025 - 01.2026
Cashier
Taco Bell
02.2025 - 05.2025
Server
Waffle House Restaurant
10.2024 - 02.2025
Maintenance Crew Member
Loves Travel Stop
08.2023 - 10.2024
High School Diploma -
New Kent High School