Faith Stoughton
Butler,PA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
12
12
years of professional experience
Work History
Credit & Collection Analyst
PPG Architectural Finishes
Cranberry TWP, PA
10.2023 - Current
- Manage Customer accounts, Collection calls, taking payments, declining and releasing credit per company matrixes, data entry, working to build relationships with customers and the sales team.
- Monitoring accounts for timely payments, noting customer account
- Analyzed credit data to assess risk and determine client creditworthiness.
Contractor- PPG Back Office Credit
Bacar Group
Traffard, PA
09.2022 - 10.2023
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Flooring Specialist
Paracca Interiors
Valencia, PA
02.2021 - 09.2021
- Assessed client needs to recommend suitable flooring solutions.
- Provided expert advice on maintenance and care of flooring materials.uu
- Provided detailed estimates of labor costs, material costs, and time frames for completion of projects.
Kitchen Specialist
Lowe’s
Cranberry Twp, PA
03.2019 - 02.2021
- Collaborated with cross-functional teams to streamline project workflows.
- Coordinated with other departments to ensure efficient workflow processes.
- Maintained accurate records of customer interactions and feedback.
- Analyzed customer needs and recommended appropriate products or services.
Assembler 2
Bayer
Saxonburg, PA
06.2016 - 06.2018
- Assembled components according to specifications and safety standards.
- Operated machinery to fabricate and assemble products efficiently.
- Inspected finished products for quality assurance and adherence to guidelines.
Adjunct Interior Design Professor
Fort Hays State University
Hays, KS
01.2015 - 05.2016
- Developed engaging course materials for diverse student populations.
- Facilitated interactive classroom discussions to enhance student participation.
- Evaluated student performance through assessments and feedback sessions.
Flooring Associate, Kitchen and Bath Designer
Home Depot
Hays, KS
05.2014 - 01.2016
- Assisted customers in selecting flooring materials and styles.
- Recommended various options based on customer budget constraints without compromising quality standards.
- Provided accurate estimates of labor costs associated with each job.
- Organized warehouse areas by stocking shelves with products and keeping track of inventory levels.
Education
MIA - Interior Architecture
Chatham University
Pittsburgh, PA05.2011
BFA - Interior Design, Emphases in Ceramics
Fort Hays State University
Hays, KS05.2007
Skills
- Credit analysis
- Customer account management
- Relationship building
- Workflow organization
- Time management
- Team collaboration
- Customer service
- Inventory management
- Problem solving
- Design software knowledge
- Building product knowledge
- Manual dexterity
- Quality assurance
- Hand-eye coordination
- Critical thinking
Timeline
Credit & Collection Analyst
PPG Architectural Finishes
10.2023 - Current
Contractor- PPG Back Office Credit
Bacar Group
09.2022 - 10.2023
Flooring Specialist
Paracca Interiors
02.2021 - 09.2021
Kitchen Specialist
Lowe’s
03.2019 - 02.2021
Assembler 2
Bayer
06.2016 - 06.2018
Adjunct Interior Design Professor
Fort Hays State University
01.2015 - 05.2016
Flooring Associate, Kitchen and Bath Designer
Home Depot
05.2014 - 01.2016
MIA - Interior Architecture
Chatham University
BFA - Interior Design, Emphases in Ceramics
Fort Hays State University