Summary
Overview
Work History
Education
Skills
References
Timeline
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Faith Templin

North Freedom,WI

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

2
2
years of professional experience

Work History

Sales Associate

Hot Topic
Wisconsin Dells, WI
06.2024 - Current
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Crew Member

Dunkin
Sauk City, WI
12.2023 - 06.2024
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Adhered to health department regulations regarding food handling procedures.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.

Crew Member

Milio's Sandwiches
Sauk City, WI
01.2023 - 11.2023
  • Educated customers on menu items, product ingredients and nutritional values.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Adhered to health department regulations regarding food handling procedures.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.

Education

High School Diploma -

Sauk Prairie High School
Prairie Du Sac, WI
06-2024

Skills

  • Product Sales
  • Upselling
  • Customer Needs Assessment
  • Excellent communication skills
  • Store Opening and Closing
  • Shipment Processing
  • Goal-Oriented
  • Problem-solving skills

References

References available upon request.

Timeline

Sales Associate

Hot Topic
06.2024 - Current

Crew Member

Dunkin
12.2023 - 06.2024

Crew Member

Milio's Sandwiches
01.2023 - 11.2023

High School Diploma -

Sauk Prairie High School

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Faith Templin