- Road Trips
- Personal Development and Self-Improvement
- Reading
- Enjoying the art of baking and pastry-making, experimenting with recipes
Faith Tubig
Fort Worth,TX
Summary
Results-oriented individual prepared to excel in collaborative and dynamic environment. Proven track record of optimizing customer interactions and streamlining processes to enhance efficiency.
Known for reliability and adaptability, consistently delivering high-quality results in response to changing needs. Highly skilled in communication, problem-solving, and teamwork with a positive attitude.
Overview
11
11
years of professional experience
Work History
Financial Center Consultant II
EECU
Fort Worth, TX
01.2023 - Current
- Establish and maintain relationships with members.
- Consistently refer members to our partners in NTIS, Real Estate, and CUSO investment.
- Maintain compliance of federal and state government regulations. (Reg CC, E, Z, B, ECOA, Bank secrecy act.)
- Assist members in loan applications.
- Educate members on digital banking tools to improve self-service capabilities and efficiency.
- Facilitate cross-selling of products, contributing to overall branch revenue growth.
- Consistency achieve monthly goals to generate growth for the credit union.
Forward Stocking Locations Operations Expert
Asurion
Fort Worth, TX
08.2022 - 10.2022
- Helped implement previous Enjoy Technology strategies with new Asurion owners.
- Received daily shipments, maintained order of devices and accessories.
- Picked and packaged incoming orders accurately and quickly to meet metric goals.
- Assisted over 20 Asurion experts in device returns, errors and variances in the sales system.
- Partnered with leads and other locations across the U.S to help with any system discrepancies.
- Learned to be self-motivated, with a strong sense of personal responsibility.
- Coordinated order fulfillment processes to ensure timely dispatch and accuracy of shipments.
Fulfillment Operations Expert
Enjoy Technology
Fort Worth, TX
06.2020 - 08.2022
- Received over $20,000 in products daily from our partners, AT&T and Apple.
- Guaranteed the safety of our inventory by following strict procedures.
- Attended weekly meetings with partners for upcoming device launches, any changes, or feedback.
- Assisted management in any system errors, resolved tickets, and mitigate any variances.
- Ordered office supplies as well as inventory for our location as needed.
- Identified areas for improvement through regular audits, recommending process enhancements that ultimately led to increased profitability.
- Team building through communication and consistent, helpful feedback to streamline our department.
- Maintained our fleet vehicles by scheduling regular maintenance appointments and rotating them in our line up for use as necessary.
Pastry Production
Central Market
Fort Worth, TX
09.2018 - 06.2020
- Partnered with head pastry chef on new recipes for the season.
- Maintained quality and consistency on every recipe.
- Assisted customers in store, help them place pastry orders and answer phone orders.
- Ensured the bakery was always presentable, clean, and organized.
- Ensured the pastry case was well stocked and utilized FIFO so that fresh product was always available for customers.
- Developed strong time management skills by consistently meeting deadlines for daily pastry production.
- Utilized strong communication with my team to ensure all expectations of the bakery were met.
Sales Representative
Cricket Wireless
Fort Worth, TX
03.2017 - 08.2018
- Assisted the manager in training new hires and ensured successful onboarding.
- Ordered inventory of devices and accessories for the store weekly.
- Met monthly quotas to ensure store success.
- Implemented promotional strategies to increase store traffic and improve sales outcomes.
- Handled opening and closing the store independently and working at multiple locations.
- Collaborated with team members to achieve monthly sales targets consistently.
- Performed audits on all inventory.
- Increased sales revenue by marketing with flyers, emails and phone calls.
- Sought opportunities to cross sell or upgrade customers to ensure satisfaction.
Retail Sales Associate Cashier
JCPenney
Fort Worth, TX
06.2015 - 11.2016
- Greet customers, answer any questions or concerns, and efficiently assist them at check out.
- Managed the layout and assured the cleanliness of my department.
- Collaborated with management in implementing promotional displays to drive traffic and boost seasonal sales.
- Assist other departments when needed at closing.
- Handled a POS system, answer, and direct phone calls, opened and closed my department.
- Multitask while maintaining accuracy and a positive attitude with my team and with customers.
- Delivered exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Green. B. Trimble Technical High School
Fort Worth, TX06-2017
Skills
- Adaptability
- Teamwork
- Independence
- Ability to thrive in fast-paced environments
- Client relationship building
- Attention to detail
- Multitasking and organization
- Integrity and honesty
- Work Planning and Prioritization
Interests
Timeline
Financial Center Consultant II
EECU
01.2023 - Current
Forward Stocking Locations Operations Expert
Asurion
08.2022 - 10.2022
Fulfillment Operations Expert
Enjoy Technology
06.2020 - 08.2022
Pastry Production
Central Market
09.2018 - 06.2020
Sales Representative
Cricket Wireless
03.2017 - 08.2018
Retail Sales Associate Cashier
JCPenney
06.2015 - 11.2016
High School Diploma -
Green. B. Trimble Technical High School