Faith Van Ness
13322 Northshore Dr. Montgomery,TX
Summary
Dynamic Barista with a proven ability to drive sales through exceptional customer service and strategic decision-making. Demonstrates a strong history of mastering new concepts quickly while consistently delivering satisfying experiences. Recognized for outstanding communication skills and a track record of building lasting client relationships. Career goals include further enhancing service excellence and contributing to team success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Dutch Bros
Montgomery, TX
09.2023 - Current
- Maintained calm demeanor during high-volume periods and special events.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Addressed customer complaints with professionalism and resolved issues quickly to maintain satisfaction.
- Processed customer payments with precision and efficiency.
- Demonstrating strong communication skills, handling customer inquiries, and resolving concerns in a professional manner.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Church Volunteer
The Sanctuary
Rosenberg, TX
10.2022 - 07.2024
- Visited with housebound individuals to offer physical assistance, social interaction and emotional support.
- Volunteered with various organizations, coordinating resources and outreach to help accomplish core mission.
- Attended missionary trips to various areas to help natives learn about religion and complete charity work.
- Supported people going through difficult times by offering counseling, supplies and housing.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
George Ranch High School
8181 FM-762 Richmond, TX 7746905-2023
Skills
- Customer service
- Conflict resolution
- Effective communication
- Problem solving
- Attention to detail
- Sales techniques
- Decision-making
Certification
- EMT and CPR certified
Accomplishments
- Graduated from EMT in May of 2024
Timeline
Barista
Dutch Bros
09.2023 - Current
Church Volunteer
The Sanctuary
10.2022 - 07.2024
George Ranch High School
Similar Profiles
Riley BakerRiley Baker
Barista at Dutch BrosBarista at Dutch Bros
Jaeden MaesJaeden Maes
Broista at Dutch Bros CoffeeBroista at Dutch Bros Coffee
Kayla MirandaKayla Miranda
Barista at Dutch BrosBarista at Dutch Bros