Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Faith Varga

Monument,CO

Summary

Guest services professional prepared to excel in dynamic environment. Skilled in communication, problem-solving, and customer relations. Strong focus on team collaboration and adaptability to changing needs. Reliable, results-driven, and committed to enhancing guest experiences with positive attitude.

Overview

2
2
years of professional experience

Work History

Guest Services Coordinator

Jellystone Park Camp Resorts
05.2024 - 09.2024
  • Gave information about area attractions and provided directions.
  • Booked appointments, accepted payments and answered guest questions.
  • Confirmed arrival and departure times for guests.
  • Resolved complaints regarding housekeeping and room service.
  • Provided prompt responses to guest inquiries, demonstrating excellent communication skills and professionalism.
  • Prepared sign-in sheets, name tags and other documents for events.

Seasonal Guest Advocate

Target
11.2023 - 01.2024
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
  • Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.

Crew Member

McDonald's
09.2022 - 10.2023
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
  • Coordinated with other crew members to complete assigned tasks quickly and effectively
  • Cross-trained in multiple positions within the store as needed
  • Communicated with customers regarding orders, comments, and complaints
  • Accepted payment from customers and made change as necessary

Education

Associate of Arts - Psychology

Pikes Peak State College
Colorado Springs
05-2026

High School Diploma -

Palmer Ridge High School
05.2023

Skills

  • Stocking and Replenishing
  • Verbal and Written Communication
  • Monetary transactions
  • Willingness to Learn
  • Taking Orders
  • Interactive Communication Skills
  • Cleaning
  • Customer service standards
  • Strong multitasking
  • Positive demeanor

Affiliations

  • Phi Theta Kappa Honor Society

Timeline

Guest Services Coordinator

Jellystone Park Camp Resorts
05.2024 - 09.2024

Seasonal Guest Advocate

Target
11.2023 - 01.2024

Crew Member

McDonald's
09.2022 - 10.2023

High School Diploma -

Palmer Ridge High School

Associate of Arts - Psychology

Pikes Peak State College

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Faith Varga