Summary
Overview
Work History
Education
Skills
Timeline
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Faith Weaver

Wildwood,FL

Summary


Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

12
12
years of professional experience

Work History

Care Pavilion Supervisor

AdventHealth Medical Group
03.2018 - 05.2025
  • Assisted team in daily operations, ensuring adherence to safety protocols and procedures.
  • Learned and utilized various tools and systems for efficient workflow management.
  • Collaborated with colleagues to streamline processes and enhance productivity.
  • Supported training initiatives for new staff, fostering a positive learning environment.
  • Served as a brand ambassador for the Care Pavilion, enlivening the companies mission, Vision, Values, and Services Standards, served as a liaison between consumers and AdventHealth entities.
  • Interacted with all consumers and team members using the iCare communication model (Introduce, Connect, Anticipate, Reinforce, Extend)
  • Maintain working knowledge of healthcare insurances, and/or benefit memos in order to meet and exceed consumer expectations.


Out-of-State Medicaid Collector

Community Healthcare System
10.2015 - 03.2018
  • On Boarded and trained new team members, facilitating seamless integration into Medicaid claims processes.
  • Maintained in-depth understanding of insurance regulations and Medicaid Part C requirements, ensuring full HIPPAA compliance.
  • Conducted detailed audits of out-of-state Medicaid claims to confirm accuracy, completeness, and eligibility.
  • Performed comprehensive account research and follow-up to resolve outstanding claim issues efficiently.

Front Office Lead Secretary

University Pediatrics
10.2013 - 10.2015
  • Managed daily front-office operations in a high-volume pediatric practice, specializing in care for children with special needs.
  • Verified insurance eligibility (private and Medicaid) for three providers, ensuring uninterrupted access to care.
  • Resolved complex patient and parent concerns with professionalism and empathy, escalating when necessary to maintain satisfaction.
  • Adapted physician schedules to accommodate emergent changes and last minute appointments.

Education

High School Diploma -

Lakewood High School
St. Petersburg, FL

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Attention to detail
  • Staff development
  • Analytical thinking
  • Team building
  • Operations management
  • Relationship building
  • Policy enforcement
  • Employee motivation

Timeline

Care Pavilion Supervisor

AdventHealth Medical Group
03.2018 - 05.2025

Out-of-State Medicaid Collector

Community Healthcare System
10.2015 - 03.2018

Front Office Lead Secretary

University Pediatrics
10.2013 - 10.2015

High School Diploma -

Lakewood High School

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Faith Weaver