Faith Wellnitz
Roseville,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Mimosa House
04.2022 - 06.2023
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Checked guests' identification before serving alcoholic beverages.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Server
Lucky 7 Cafe
05.2018 - 12.2021
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Worked with POS system to place orders and manage bills.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
Associate of Science - Veterinary Assistant
Animal Behavior College
Valencia, CA07.2022
High School Diploma -
Clinton High School
Clinton, WI06.2017
Skills
- Time Management
- Conflict Resolution
- Food Safety Practices
- Safe Food Handling
- Point of Sale Operation
- Attention to Detail
- Multitasking Abilities
- Stress Management
- Strong Work Ethic
- Team Player
Certification
- Food Handler Card
- RBS Certified
Timeline
Server
Mimosa House
04.2022 - 06.2023
Server
Lucky 7 Cafe
05.2018 - 12.2021
Associate of Science - Veterinary Assistant
Animal Behavior College
High School Diploma -
Clinton High School
- Food Handler Card
- RBS Certified
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