Faith Williams
Starke ,United States
Summary
- Ensured accuracy and precision in work processes to enhance overall quality.
- Exhibited strong enthusiasm and determination to excel in all tasks.
- Fostered teamwork and cooperation to achieve shared objectives and drive project success.
- Managed concurrent responsibilities to ensure seamless workflow and timely project completion.
- Oversaw project teams to align objectives with organizational goals. Facilitated communication between departments to streamline project execution. Championed initiatives that improved team efficiency and project outcomes.
- Implemented effective time management strategies to streamline workflow and meet deadlines.
- Established a reputation for dependability in meeting project deadlines and expectations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Piesanos Stone Fired Pizza
07.2025 - 03.2026
- Monitored inventory levels and managed supply chain processes for optimal stock management.
- Analyzed customer feedback to identify areas for improvement in service quality and menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Collaborated with kitchen staff to streamline order preparation processes, reducing wait times for customers.
- Oversaw food preparation and monitored safety protocols.
Head Expediter,/ PM Prep Cook
Motor Supply
01.2025 - 06.2025
- Prepped ingredients for daily menu items, ensuring freshness and quality standards.
- Maintained cleanliness and organization of kitchen workspace to comply with health regulations.
- Assisted in inventory management by tracking stock levels and notifying management of shortages.
- Collaborated with chefs to execute timely meal preparation during peak service hours.
- Trained new team members on proper food handling techniques and kitchen procedures.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment.
Shift Leader
The Habit Burger Grill
01.2024 - 01.2025
- Oversaw daily operations to guarantee efficient service delivery and compliance with quality standards.
- Facilitated training and mentorship for new staff on operational procedures and customer service standards.
- Established inventory management practices to enhance supply efficiency.
- Managed shift scheduling to ensure optimal staffing during peak operational hours.
- Ensured compliance with safety guidelines and protocols while maintaining a clean and safe work environment.
- Executed cash and credit card transactions with precision utilizing POS software.
- Managed daily cash handling procedures, ensuring accurate record-keeping and minimizing discrepancies.
- Partnered with shift leaders to uphold consistent operational standards across all shifts.
- Elevated customer satisfaction by delivering prompt and courteous service while addressing concerns immediately.
- Executed comprehensive duties encompassing order taking, item preparation, and transition completion.
Area Supervisor
East Bay Deli
07.2016 - 12.2023
- Conducted training sessions for over 30 staff members on company expectations and health and safety compliance standards.
- Assisted customers with inquiries and service needs. Prepared food items for customer enjoyment.
- Oversaw customer complaint resolution with tact and diplomacy to enhance customer satisfaction.
- Oversaw product ordering and receiving processes to guarantee optimal inventory levels.
- Assisted in performing monthly inventory checks. Supported team in monitoring stock levels and spotting inconsistencies. Helped maintain precise inventory documentation.
- Conducted daily walkthroughs to ensure adherence to corporate cleanliness standards.
- Oversaw operations of single unit from 2017 to 2020, driving efficiency and productivity improvements.
- Directed operations and oversight of five locations to enhance efficiency and ensure compliance.
- Spearheaded coaching and retraining initiatives to elevate staff performance.
Assistant Manager
Salsarita’s
06.2014 - 07.2016
- Oversaw operations of a team ranging from 5 to 10 employees.
- Facilitated hiring and training processes to enhance team capabilities.
- Facilitated ordering processes and managed monthly inventory assessments.
- Supervised daily operations to ensure efficient service and product quality.
- Trained and mentored staff on customer service best practices and operational procedures.
- Coordinated scheduling to maintain adequate staffing levels during peak hours.
- Collaborated with management on strategic initiatives to boost customer satisfaction ratings.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Education
Nursing
Midland’s Technical College
Columbia, SC01.2012
Skills
Exhibited exceptional attention to detail in executing tasks and managing projects
Streamlined task scheduling and prioritization to maximize productivity
Implemented multi-tasking strategies to efficiently manage diverse tasks and team members
Demonstrated agility by swiftly adapting to new concepts and processes
Certification
Servesafe
Timeline
Restaurant Manager
Piesanos Stone Fired Pizza
07.2025 - 03.2026
Head Expediter,/ PM Prep Cook
Motor Supply
01.2025 - 06.2025
Shift Leader
The Habit Burger Grill
01.2024 - 01.2025
Area Supervisor
East Bay Deli
07.2016 - 12.2023
Assistant Manager
Salsarita’s
06.2014 - 07.2016
Nursing
Midland’s Technical College