FaithAnn Talbott
Wellsville ,OH
Summary
Versatile and dynamic professional with proven expertise in customer service and team collaboration, honed at Jps Pizzeria Bar and Grille and The Orchards at Fox Crest. Excelled in high-pressure environments, significantly enhancing guest satisfaction and patient care quality. Skilled in multitasking and effective time management, adept at fostering positive guest relations and maintaining professional appearance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Jps Pizzeria Bar and Grille
05.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Certified Nursing Assistant
The Orchards at Fox Creast
01.2024 - 11.2024
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Education
Beaver Local High School
Lisbon, OH05.2023
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Team player mentality
- Adaptable to change
- Detail Oriented
- Professional Appearance
- Server Support
- Guest Relations
- First Aid Training
- Effective Multitasking
- Customer service expertise
- Cleaning and sanitation
- Hospitality service expertise
Certification
* CPR Certified
* STNA Certification
Timeline
Certified Nursing Assistant
The Orchards at Fox Creast
01.2024 - 11.2024
Host
Jps Pizzeria Bar and Grille
05.2023 - Current
* CPR Certified
* STNA Certification
Beaver Local High School
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