FAITHE EDWARDS
Belleville
Summary
Motivated and detail-oriented professional with an Associate of Arts in Business Fundamentals and currently pursuing a Bachelor’s degree in Legal Studies with an emphasis on Political Science. Seeking a Paralegal position to develop skills in legal research, documentation, and client relations. Known for exceptional customer service, logistical coordination, and organizational efficiency. Committed to becoming a civil attorney and growing within the legal field.
Overview
12
12
years of professional experience
Work History
Mail Processing Clerk
United States Postal Service
Allen Park
11.2021 - Current
- Sort and process mail and packages efficiently in a high-volume logistics center
- Operate automated systems and ensure regulatory compliance
- Prioritize speed, accuracy, and team coordination
Customer Care Specialist
Best Buy Health
Novi
09.2016 - 02.2020
- Assisted elderly clients with technical, billing, and service-related inquiries
- Delivered high-touch support while maintaining professionalism and empathy
- Utilized internal tools to document and resolve account concerns
Customer Service / Cashier
Menards
Livonia
11.2013 - 07.2016
- Handled customer returns, POS transactions, and service desk inquiries
- Strengthened conflict resolution and multitasking skills
- Collaborated with multiple departments to meet customer needs
Education
Bachelor of Science - Legal Studies (Emphasis in Political Science)
Grand Canyon University
Phoenix, AZ01.2026
Associate of Arts - Business Fundamentals
University of Phoenix
Online12.2024
High School Diploma -
Thurston High School
Redford, MI06.2015
Skills
- Client Communication
- Time Management & Organization
- Microsoft Office Suite
- Conflict Resolution & Problem Solving
- Workflow Coordination
- Customer Service Excellence
- Business Operations Knowledge
- Customer service
- Team collaboration
- Critical thinking
- Conflict resolution
- Package handling
- Problem-solving skills
- Workplace safety
- Accuracy and precision
Timeline
Mail Processing Clerk
United States Postal Service
11.2021 - Current
Customer Care Specialist
Best Buy Health
09.2016 - 02.2020
Customer Service / Cashier
Menards
11.2013 - 07.2016
Bachelor of Science - Legal Studies (Emphasis in Political Science)
Grand Canyon University
Associate of Arts - Business Fundamentals
University of Phoenix
High School Diploma -
Thurston High School