Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

FAITH E. MERSEAL

Washington,MO

Summary

Specializing in communication skills, hospitality and personal connections with all people, whether online or in person. Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.

Overview

5
5
years of professional experience

Work History

Bartender

Stone Summit Steak And Seafood
06.2022 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Social Media Travel Blogger

WorldPackers
01.2023 - 04.2023
  • Posted regularly on blog and other social media outlets to increase retention, acquisition rates and levels of engagement with blog.
  • Researched creative topics to write, edit and create layouts for new articles and features.
  • Published regular pieces to blog.
  • Met with content editors to plan post subjects and publishing schedules.
  • Planned engaging events for the company, posted and promoted it on the blog.

Waitress

Sophia’s Restaurant
08.2020 - 02.2022
  • Activity listen to concerns from customers by telephone/in person to provide information about accommodations
  • Communicate with coworkers and manager to organize shifts to create a productive work environment
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Au Pair

The Fasserella Family
06.2021 - 09.2021
  • Created a stimulating environment to encourage growth and learning for a 9 year old child
  • Was adaptable to cultural differences and open to new experiences despite language and cultural barriers
  • Assimilated into the household with diverse traditions, routines, religious/dietary practices, and language barrier

Waitress

Applebee’s Grill and Bar
11.2018 - 03.2020
  • Organized events such as weddings, reunions, and corporate meetings across various banquet locations
  • Increased beverage sales by recommending appropriate food and beverage pairings to various customers
  • Consistently exceeded sales with monthly promotional strategies, alcohol sales, and dessert mentions
  • Presented ideas to location leadership to implement increased options for customers with food sensitivities

Education

Associates - Arts Class

Southwestern Illinois College
Belleville, IL
05.2020

High School Diploma -

Fort Zumwalt West High School O
Fallon, MO
05.2018

Skills

  • Media Relations
  • Hospitality Service Expertise
  • Excellent Interpersonal Communication
  • Social Media Management
  • Event Coordinating
  • Creative Direction
  • Regulating Schedules
  • Maintain Safety
  • Interactive and Adaptable

Additional Information

  • ACADEMIC HONARS AND AWARDS , Southwestern Illinois College Athletic Honor Roll Fall 2018-Spring 2020 Awarded over $19,000 in Women’s Soccer Scholarship Funds Fall 2018-Spring 2020. Fall 2018 A senior class officer for Fort Zumwalts West graduating class. Was responsible for planning engaging events and maintain and open line of communication with fellow officers and with the student body. Connections team at The Crossings church in Columbia Missouri. In charge of coordinating events and setting up for activities and promoting them on social media.

Timeline

Social Media Travel Blogger

WorldPackers
01.2023 - 04.2023

Bartender

Stone Summit Steak And Seafood
06.2022 - Current

Au Pair

The Fasserella Family
06.2021 - 09.2021

Waitress

Sophia’s Restaurant
08.2020 - 02.2022

Waitress

Applebee’s Grill and Bar
11.2018 - 03.2020

Associates - Arts Class

Southwestern Illinois College

High School Diploma -

Fort Zumwalt West High School O
FAITH E. MERSEAL