Summary
Overview
Work History
Education
Skills
Timeline
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Faithlyn McPherson

Richardson,TX

Summary

Currently attending UTD as a full time student, I am looking for a part time job near the campus that will broaden my work experience. I am a hardworking and reliable individual with strong organizational skills and eager to start a new job, as well as a very detail orientated person who takes pride in their time management and their ability to work in fast paced situations.

Overview

3
3
years of professional experience

Work History

Sales Associate

The UPS Store Inc.
05.2022 - 08.2024
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Answered customer questions about boxes, printing, and shipping.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed many Amazon returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Crew Member

Papa Murphy's
11.2021 - 05.2022
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Stocked shelves to organize aisles in assigned department.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Worked front counter, drive-thru and other areas.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Accurately operated cash register to process customer payments.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.

Education

Bachelor of Arts - Criminology

The University of Texas At Dallas
Richardson, TX
05.2026

Associate of Arts - Psychology

Tarrant County College District
Fort Worth, TX
05.2024

Skills

  • Stocking and Receiving
  • Cash Register Operation
  • Listening Skills
  • Merchandise Display
  • Meeting deadlines
  • Time Management
  • Retail Store Operations
  • Goal-Oriented
  • Verbal/written communication
  • Expert in Shipping and Handling
  • Store Opening and Closing
  • Problem-solving skills
  • POS System Operation

Timeline

Sales Associate

The UPS Store Inc.
05.2022 - 08.2024

Crew Member

Papa Murphy's
11.2021 - 05.2022

Bachelor of Arts - Criminology

The University of Texas At Dallas

Associate of Arts - Psychology

Tarrant County College District

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Faithlyn McPherson