Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Faiver Martinez

Pembroke Pines,FL

Summary

Equipped with solid foundational knowledge in IT concepts, troubleshooting methodologies, and customer support. Possesses excellent communication skills and a strong commitment to resolving technical issues efficiently. Eager to apply classroom learning and practical skills gained through school to provide reliable technical support to end-users. Also a personable who Barista enjoys engaging with customers. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
Pembroke Pines, FL
06.2021 - Current
  • Operated cash registers to process customer payments.
  • Labeled containers of milk for use in coffee drinks according to expiration dates.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Education

Associate of Science - Cybersecurity

Broward College
Pembroke Pines
06.2024

Skills

  • Cash Handling
  • Inventory Management
  • Team Leadership
  • Exceptional Customer Service
  • Solid Problem Solver
  • Team Player
  • Performance Improvement
  • Conversant in Spanish
  • Professional Demeanor
  • Positive and Professional
  • Opening and Closing Duties
  • Espresso Machine Operation

Languages

English
Full Professional
Spanish
Limited

Affiliations

  • Strong interest in building computers that meet individuals needs
  • Love achieving customer satisfaction
  • Enjoy seeing how products are created and what it takes to make them

References

References available upon request.

Timeline

Barista

Starbucks
06.2021 - Current

Associate of Science - Cybersecurity

Broward College

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Faiver Martinez