Fallon Ferguson
Scio,OR
Summary
- Dedicated Pharmacy Technician with 24+ years of experience. Proven problem-solving skills and effective management of multiple tasks in high stress environments. Adept at expediting medication access for patients with a strong focus on customer relations and inventory management. Recognized for excellent communication among patients, providers, and insurers. Motivated and dependable seeking an opportunity to contribute to an organization that offers opportunities to grow professionally and advance my career.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Med Refill/PA Specialist
Corvallis Clinic
Corvallis, OR
10.2019 - Current
- Manage medication refill requests and prior authorizations according to established protocols for approximately 30 primary care clinicians.
- Problem solve with insurance companies and pharmacies to ensure patient can obtain medication as quickly as possible.
- Support pharmaceutical and vaccine inventory management.
Certified Pharmacy Technician
Stayton Pharmacy
Stayton, OR
01.2018 - 10.2019
- Assist pharmacists in preparing and dispensing medications
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Process medication orders, bill insurance and verify prescriptions for accuracy
Certified Pharmacy Technician
Bi-Mart Pharmacy
Stayton, OR
06.2011 - 01.2018
- Process medication orders, bill insurance and verify prescriptions for accuracy
- Assist pharmacists in preparing and dispensing medications
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Certified Pharmacy Technician
Samaritan Health Services - Elm St. Pharmacy
Albany, OR
02.2005 - 09.2009
- Process medication orders, bill insurance and verify prescriptions for accuracy
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Assist pharmacists in preparing and dispensing medications
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Pharmacy Services Customer Service Rep
Blue Cross Blue Shield of Oregon
Salem, OR
08.2004 - 02.2005
- Answered and addressed calls from customers regarding prescription benefits.
Certified Pharmacy Technician
Bi-Mart Pharmacy
12.2001 - 08.2004
- Process medication orders, bill insurance and verify prescriptions for accuracy
- Assist pharmacists in preparing and dispensing medications
- Maintain inventory levels, ordered medication and manage stock rotation efficiently
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Education
Pharmacy Technician Certificate
Linn-Benton Community College
Albany, Oregon, ORSkills
- Pharmacy care coordination
- Team collaboration
- Problem-solving
- Multitasking
- Time management
- Customer relations
Certification
Certified Pharmacy Technician (PTCB)
License No: 210112116230953
11/2001-current
Certified Oregon Pharmacy Technician
License No: CPT-0000590
09/13/2001-current
Timeline
Med Refill/PA Specialist
Corvallis Clinic
10.2019 - Current
Certified Pharmacy Technician
Stayton Pharmacy
01.2018 - 10.2019
Certified Pharmacy Technician
Bi-Mart Pharmacy
06.2011 - 01.2018
Certified Pharmacy Technician
Samaritan Health Services - Elm St. Pharmacy
02.2005 - 09.2009
Pharmacy Services Customer Service Rep
Blue Cross Blue Shield of Oregon
08.2004 - 02.2005
Certified Pharmacy Technician
Bi-Mart Pharmacy
12.2001 - 08.2004
Pharmacy Technician Certificate
Linn-Benton Community College