Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Fallon Perkins

Fort Lauderdale,FL

Summary

Encouraging Leader and Analytical problem-solver with talents for team building, leading by example, celebrating and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

13
13
years of professional experience

Work History

Store Director

Balenciaga
10.2021 - 10.2023
  • New Store Opening leading Retail Sales team and management team of 10.
  • Building relationships, feedback culture and leading Intentional Clientele Initiatives with Curated Client events.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback with 2022 Volume at 6.3 million.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings in NPS.
  • Maximized sales and minimized shrinkage maintaining Audit results of 94% through excellent customer service and operational adherence.
  • Cultivated and strengthened lasting client relationships in market with floor presence and partnering with team to increase KPI's.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Cosmetics Department Manager

Saks Fifth Avenue
03.2020 - 10.2021
  • Plans, coordinates and executes events with regard to store, department and corporate calendar
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation in 40 Brands including Creed, Maison Francis Kurkdijan.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Recruited, hired, and trained Key Talent , working to establish key internal functions and outline scope of positions for Renovation adding new lines to departments.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Trained cross selling cosmetics stylist in sales techniques and product line vendor partnership to improve recommendations and increase upselling for department.
  • Managed team of up 48 associates in cosmetics department to achieve and maintain highest standards of customer service.
  • Set up sales floor, developed department procedures and implemented company policies to maximize cosmetics sales with VM and vendor collaboration.

Area Sales Manager Advanced Contemporary RTW

Saks Fifth Avenue
02.2014 - 03.2020
  • Increased Productivity to Top Volume in SE Region and #4 in company in Saks Off Fifth.
  • Coached and promoted high-achieving sales/ leaders to fill leadership positions with qualified staff and boost company growth.
  • Managed daily operations of Advanced Contemporary Brands with Multi Vendor partnership and 12 Million in Volume.
  • Increased Productivity in Men's RTW to #2 Volume in company while managing top 3 sales consultants in company (sales totaling 3.5M).
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands in New Store Openings and Existing.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones with recognition.
  • Built lasting relationships with clients through outstanding customer service interactions in Sawgrass, Aventura and Bal Harbour Market.
  • Executed proven strategies to hit sales quota and help company achieve goals with teams of 8-15.

Department Manager

Nordstrom
12.2010 - 07.2013
  • Conducted team of up to 20 top potential fashion interns monthly, focused on their individual selling growth and fashion trend curriculum, adhering to coaching trend- forecast, merchandising and marketing tactics in retail.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales with Item Focus by Trends.
  • Offered hands-on assistance to clients as leader of Jewelry and RTW , assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality and service expectations in Fashion, Fine Jewelry Watches.
  • New Store Opening Greenhill, Nashville.

Education

Bachelor Of Fine Arts - Fashion Marketing

American InterContinental University
Atlanta, GA
05.2008

Skills

  • Skills & Abilities
  • People Management
  • Operations Management
  • Key Talent Recruitment
  • Staff training and development
  • Opportunity creation
  • Relationship cultivation and retention
  • Coaching and mentoring

Accomplishments

  • Achieved 3 New Stores effectively by assisting/leading with Initial Openings and 3 Renovations.
  • 2017 HBC Mental Health/ DEI Ambassador.
  • 2017 Hudson Bay Leadership Graduate and 2023 Kering Management Essentials Attendee.

Timeline

Store Director

Balenciaga
10.2021 - 10.2023

Cosmetics Department Manager

Saks Fifth Avenue
03.2020 - 10.2021

Area Sales Manager Advanced Contemporary RTW

Saks Fifth Avenue
02.2014 - 03.2020

Department Manager

Nordstrom
12.2010 - 07.2013

Bachelor Of Fine Arts - Fashion Marketing

American InterContinental University

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Fallon Perkins