Fallon Prota
Baltimore ,MD
Summary
Dedicated Medical Assistant with extensive experience at Foot and Ankle Specialist of the Mid Atlantic, skilled in patient care coordination and clinical documentation. Proven ability to enhance patient satisfaction through compassionate support and effective communication. Proficient in EMR systems and vital sign monitoring, ensuring compliance with HIPAA standards.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Efficient Desired Position with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Foot and Ankle Specialist of the Mid Atlantic
Pasadena, MD
11.2019 - 2021
- Assisted healthcare professionals in patient intake and documentation processes.
- Supported patient care by preparing examination rooms and sterilizing equipment.
- Recorded vital signs and medical histories to aid diagnostic procedures.
- Managed appointment scheduling and maintained organized patient records.
- Wound Care
- Referrals
- Insurance claims
- Communicated effectively with patients to address inquiries and provide information on procedures.
- Collaborated with nursing staff to ensure efficient workflow during patient examinations.
- Maintained inventory of medical supplies, ensuring availability for daily operations.
- Participated in training sessions to enhance knowledge of medical procedures and compliance standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
CNA
Spring Arbor Assisted Living
Severna Park, MD
08.2017 - 10.2019
- Assisted residents with daily activities, ensuring comfort and dignity.
- Maintained cleanliness and organization of resident living areas.
- Supported residents in mobility, utilizing proper techniques for safety.
- Documented care provided in resident charts accurately and timely.
- Trained new staff on procedures and best practices for resident support.
- Implemented infection control protocols to maintain a safe environment.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
Education
Medical Assistant
Brightwood College
Baltimore, MD08.2019
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Data entry
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- Compassionate
- CPR
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Insurance verification
- Appointment setting
- Compassionate caregiver
- Medical records management
- Patient care coordination
- Patient flow management
- Sterilization techniques
- First aid
- Medical supply inventory
- Equipment sterilization
- Medical office administration
Timeline
Medical Assistant
Foot and Ankle Specialist of the Mid Atlantic
11.2019 - 2021
CNA
Spring Arbor Assisted Living
08.2017 - 10.2019
Medical Assistant
Brightwood College