Summary
Overview
Work History
Education
Skills
Timeline
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Fallon Regan

Chicago,IL

Summary

Dynamic hospitality professional with extensive experience at Sunda New Asian, excelling in reservation management and interactive communication. Proven ability to enhance guest experiences and maintain high standards of dining area preparation. Skilled in food production and time management, consistently delivering exceptional service and fostering loyal clientele.

Overview

5
5
years of professional experience

Work History

Lead Hostess

Sunda New Asian
Chicago
08.2024 - Current
  • Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Directed patrons to lounges and waiting areas.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.

Server/bartender

200 North Beach Restaurant & Hurricane Hunter Bar
Bay St Louis, MS
08.2020 - 03.2024
  • Assisted in training new servers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Prepared drinks according to standard recipes.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Prepared and served food and alcoholic beverages including wine, draft beer, and custom cocktails.
  • Attended weekly trainings and team meetings to review shift performance.
  • Completed regular bar inventories and daily requisition sheets.

Barista Shift Lead

PJs Coffee Of New Orleans
Bay St Louis, MS
06.2021 - 03.2023
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
  • Operated cash registers to process customer payments.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.

Education

High School Diploma -

Pass Christian High School
Pass Christian, MS
05-2021

Skills

  • Reservation management
  • Dining area preparation
  • Time management
  • Interactive communication skills
  • Food production

Timeline

Lead Hostess

Sunda New Asian
08.2024 - Current

Barista Shift Lead

PJs Coffee Of New Orleans
06.2021 - 03.2023

Server/bartender

200 North Beach Restaurant & Hurricane Hunter Bar
08.2020 - 03.2024

High School Diploma -

Pass Christian High School

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