Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jessica Antis

Jessica Antis

Lakewood,WA

Summary

Dynamic lead hostess with proven skills in team collaboration, guest satisfaction, and effective communication. Expertise in managing dining room flow and optimizing seating arrangements for peak efficiency.

Overview

9
9
years of professional experience

Work History

Lead Hostess

Emerald Queen Casino
Fife, Washington
08.2022 - 08.2025
  • Managed reservation system to optimize seating arrangements.
  • Coordinated dining room flow during peak hours efficiently.
  • Assisted servers by communicating guest needs effectively.
  • Collaborated with team members to enhance guest experience.
  • Managed staff by providing training, scheduling shifts, assigning duties, resolving conflicts and taking disciplinary action when necessary.

Hotel Front Desk Receptionist

Comfort Inn & Suites
Lakewood, Washington
05.2022 - 08.2022
  • Greeted guests warmly upon arrival and check-in.
  • Coordinated housekeeping requests to ensure timely room readiness for guests.
  • Maintained front desk area cleanliness and organized guest materials effectively.
  • Handled telephone inquiries regarding availability of rooms, prices, facilities, directing calls accordingly.
  • Conducted daily audits of cash drawers ensuring accuracy of funds on hand and reconciling discrepancies if any found.

Professional House Cleaner

Cleaning techs
Tacoma, Washington
09.2020 - 12.2020
  • Cleaned residential and commercial spaces using eco-friendly products and equipment.
  • Communicated with clients to understand specific cleaning needs and preferences.
  • Managed time effectively to complete multiple cleaning assignments daily.

Door-to-Door Sales Representative

TruGreen LandCare
Puyallup, Washington
04.2016 - 10.2016
  • Engaged potential customers through door-to-door presentations of services.
  • Educated homeowners on lawn care benefits and service options available.
  • Demonstrated effective communication skills to build rapport with clients.
  • Utilized company tools to track leads and follow up on customer interest.
  • Collected payments from customers, including cash, check or credit card transactions.

Education

High School Diploma -

Clover Park Technical College
Lakewood, WA
06-2025

Skills

  • Customer service
  • Team collaboration
  • Problem resolution
  • Time management
  • Conflict management
  • Reservation management

Timeline

Lead Hostess

Emerald Queen Casino
08.2022 - 08.2025

Hotel Front Desk Receptionist

Comfort Inn & Suites
05.2022 - 08.2022

Professional House Cleaner

Cleaning techs
09.2020 - 12.2020

Door-to-Door Sales Representative

TruGreen LandCare
04.2016 - 10.2016

High School Diploma -

Clover Park Technical College

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