Delivered exceptional customer service by promptly addressing guest inquiries and resolving concerns.
Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
Accurately processed orders using POS system, ensuring timely delivery of food and beverages.
Collaborated with kitchen staff to ensure smooth communication and efficient service during peak hours.
Legal Administrative Assistant
Traub Lieberman Straus & Shrewsberry LLP
Hawthorne, NY
02.2023 - 02.2024
Senior Office Assistant - Legal
Putnam County District Attorney’s Office
Carmel, NY
06.2021 - 01.2023
Paralegal
Friedman & Friedman PLLC
White Plains, NY
05.2019 - 05.2021
Assisting two attorneys with their case loads including trial preparation. Scheduling all client meetings and depositions. Calendaring court appearances. Drafting correspondence and pleadings. E-filing for all electronic cases. Managing and ordering office supplies. Communicating with clients, keeping them up to date with their cases.
Legal Assistant
Gallo Vitucci Klar, LLP
New York, NY
05.2018 - 05.2019
Manage, file and schedule all EBT meetings and request for transcripts, e-file all electronic cases, draft correspondences, manage vendor invoices and submit payments, request all medical records, manage all files and tracking systems, assist attorneys for trials and hearings, prepare and organize exhibits, request additional documents from clients and opposing counsel or doctor offices, file in person any motions or pleadings to the court house in Westchester County, follow up with clients regarding court appearances and meetings, schedule appointments for attorneys, and manage office supplies.
Server/bartender/delivery manager
Candlelight Inn
Scarsdale, NY
01.2003 - 06.2018
Provided exceptional customer service, ensuring guest satisfaction during dining experiences.
Assisted in menu knowledge and daily specials to enhance guest engagement and dining choices.
Maintained cleanliness and organization of dining area, adhering to health and safety standards.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment for guests.
Handled cash transactions efficiently, ensuring accuracy in billing and payment processes.
Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
Trained new staff on service protocols, fostering a collaborative team environment.
Monitored inventory levels for supplies, assisting in restocking as needed to maintain operations.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service.
Cultivated warm relationships with regular customers.
Provided attentive service during high-volume periods without sacrificing attention to detail or customer satisfaction.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Legal Assistant
Huff Wilkes, LLP
New York, NY
01.2016 - 01.2017
Personal service of legal documents to municipalities throughout Westchester and Rockland Counties, assisting attorneys in preparation for court, billing, collection calls and following up for payment, managing and directing company phone calls, mailings, handled daily mail, and schedule conference room for meetings.