Falonne Cassy
Jacksonville
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Ponte Vedra Gardens
Ponte Vedra
12.2024 - Current
- Developed and maintained filing systems for confidential documents and records.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Facilitated communication between different departments within the organization.
- Managed office supplies inventory and placed orders when necessary.
- Maintained office supplies inventory by checking stock to determine inventory level.
Caregiver/Med Tech
The palms at Ponte Vedra assisted living
Ponte Vedra
03.2023 - 12.2023
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
Mental Health Aide/Mentor
CIL jacksonville
Jacksonville
09.2022 - 02.2023
- Developed recovery plans including goals and objectives tailored to meet the individual needs of each patient.
- Attended workshops, seminars, conferences related to Mental Health Aide field.
- Assisted patients in setting and achieving personal and therapeutic goals.
PCT/Care Assistant
San Jose Gardens
Jacksonville
05.2021 - 02.2023
- Helped maintain a safe environment for all staff members and residents and patients by adhering to safety protocols.
- Provided companionship to patients by talking, listening and engaging in activities such as reading or playing board games.
- Collaborated with other healthcare professionals to develop individualized care plans for each patient.
- Assisted elderly patients with activities of daily living, including bathing, dressing and eating.
- Reported changes in patient condition to nursing staff immediately.
- Answered patient call bells promptly and responded to requests for assistance with a positive attitude.
- Transferred patients to and from beds, chairs or wheelchairs using principles of body mechanics and equipment such as gait belts.
Education
Associate of Arts - Social Work
FSCJ
Jacksonville09-2022
Certificate - Patient Care Tech
Healthcare Training Institute
Union, NJ03-2017
Skills
- Patient care
- Vital sign monitoring
- Medication administration
- Client support
- Administrative support
- Computer skills
- Schedule management
- Record keeping
- Meeting logs management
Languages
French
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Timeline
Administrative Assistant
Ponte Vedra Gardens
12.2024 - Current
Caregiver/Med Tech
The palms at Ponte Vedra assisted living
03.2023 - 12.2023
Mental Health Aide/Mentor
CIL jacksonville
09.2022 - 02.2023
PCT/Care Assistant
San Jose Gardens
05.2021 - 02.2023
Associate of Arts - Social Work
FSCJ
Certificate - Patient Care Tech
Healthcare Training Institute