Famela Scruggs-Tanner

Responsible for planning and producing daily meals while keeping food cost down and maintaining high food quality and beautiful presentation. Control, monitor and maintain safe food handling and sanitation. Manage multiply site and 16 employees.

• Knowledgeable in Edison, Newton, Frontline, Teams and Louisiana Fit Kids
• Knowledgeable in downloading computer and printer software
• Strong troubleshooting and problem-solving skills
• Fast and eager to learn new things
• Established shipping and receiving procedures
• Preform employee evaluations and performance reviews
• Managed food service, food production, sanitation and staff supervision
• Prepared beverage and food items to meet mandated nutritional and project meal requirements
• Used [Software] to prepare production sheets and maintain accurate records
• Operated POS systems to process payments and lunch cards

• Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
• Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation.
• On average do about 6 to 10 caterings a month

Duties included: Training incoming employees, register close-out, and banking responsibilities. Assisted customers in locating inventory; helped when needed with unloading trucks, stocking or wherever needed, also handled all customer related problems. Planned store events and classes.

• Organized store events
• Hired teachers for classes
• Set planograms
• Managed 60 people
• Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients
• Implemented systems and procedures to increase sales

Maintained security, custody and control. Performed bi-weekly inventory checks on inmates' tools and gave a detailed report to superiors. Performed frequent shake downs, rounds and counts. Worked in blanching and the kitchen as well.

• Supervised 80 to 120 offenders
• Processed offenders' hobby orders
• was the overseer of vegetable blanching
• Supervised offenders in kitchen to prepare food for 1300
• Kept inventory log of tools and knives

Picking up and dropping off medications to other facilities; securing medical facilities/ setting alarms.

• Processed daily log
• Data entry on medicine picked and delivered
• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority

Prepared all cold foods, desserts, breads and when shorthanded on dining room floor I would help out. I hired in as wait staff then just moved up on mere accident. When the baker didn't come in one day I stepped in and did the job as well as mine. After that event, I was offered the position. This is what sparked my love for culinary arts.