Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fanny Amezola

Winchester

Summary

Professional communicator with deep expertise in coordinating and managing information flow. Skilled in operating communication systems, ensuring seamless connectivity, and adept at resolving technical issues promptly. Strong focus on team collaboration and achieving results, adaptable to changing needs, and reliable under pressure. Known for clear, effective communication and problem-solving skills.

Overview

23
23
years of professional experience

Work History

DPS Dispatcher

Pechanga Resort & Casino
10.2008 - Current
  • Operates a variety of communications equipment including radio systems, various telephone systems, UC700, work with recording equipment, and computer systems in accordance with Federal Communications Commission regulations
  • Operate radio, mobile telephone equipment
  • Monitor Public Safety alarms/surveillance equipment located in assigned areas
  • Position requires simultaneous telephone, typing, and radio operations to coordinate calls, assets, and communications
  • Administered CCTV surveillance leading to arrest and suspect identification

Cage Cashier

Pechanga Resort & Casino
10.2006 - 10.2008
  • Handled financial transactions, worked front windows, exchanged chips checks for cash, completed cash advances, paid out jackpots for the slot department, worked on kiosk machine all around the casino, became familiar with fast paced casino and organizational operations and layout of the casino

Customer Service Assistant

Wells Fargo Home Mortgage
01.2002 - 06.2005
  • Assisted multiple loan officers on a daily duties, maintained office supplies, organized and filed loan documents, greeted customers, and phone receptionist
  • Arranged office meetings in office and out of office, some billing, and checked customers credit

Education

Associate in Science - Business Administration

Mt San Jacinto College
Menifee, CA
05.2021

Certificates - Interpersonal skills, Dispatcher role/critical incidents, rising tide of suicide, Dispatcher public safety advance, hostage negotiations

Ben Clark Training Center
Riverside, CA

Diploma -

West Valley High School
Hemet, CA
01.2000

Skills

  • Fast Typing Proficiency
  • Proficient in Microsoft Word
  • Excel Proficiency
  • PowerPoint Proficiency
  • Skilled in 10-Code Usage for Law Enforcement
  • Computer Aided Dispatch System (CAD)
  • Work Alliance
  • Avigilon systems
  • Efficient Data Management
  • Active listening
  • Dispatch software
  • Time management
  • Effective Stress Management

Languages

Spanish
Limited Working

Timeline

DPS Dispatcher

Pechanga Resort & Casino
10.2008 - Current

Cage Cashier

Pechanga Resort & Casino
10.2006 - 10.2008

Customer Service Assistant

Wells Fargo Home Mortgage
01.2002 - 06.2005

Certificates - Interpersonal skills, Dispatcher role/critical incidents, rising tide of suicide, Dispatcher public safety advance, hostage negotiations

Ben Clark Training Center

Diploma -

West Valley High School

Associate in Science - Business Administration

Mt San Jacinto College

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Fanny Amezola