Fanny Castro Solares
Hughson,CA
Summary
Highly motivated first generation immigrant with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
Work History
Sales Associate
Mister Car Wash
Modesto , CA
08.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Managed over 500 customers per day while multitasking
Store Manager
Sonic
Modesto , CA
11.2018 - 07.2021
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Increased sales by 10% due to orders being delivered faster than usual
Education
High School Diploma -
Hughson High School
Hughson, CA05.2018
Skills
- Policy and Procedure Adherence
- Stocking and Receiving
- Sales Goal Attainment
- Sales Trends
- Verbal and Written Communication
- Customer Service
- Membership Sales
- Teamwork and Collaboration
- Spanish Interpreting
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Mister Car Wash
08.2021 - Current
Store Manager
Sonic
11.2018 - 07.2021
High School Diploma -
Hughson High School
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