Fanny Ponce

Harmony healthcare, Westbury NY

Clerk

• Schedule and confirm patien diagnostic appointments, or medical consultations.
• Compile and record medical charts, reports, or correspondence using a personal computer.
• Assist in checking patients in and out of appointment.
• Greet and assist patients and visitors, creating a positive and welcoming environment.
• Manage a multi-line phone system, scheduling appointments, and directing calls to appropriate departments.
• Handle patient inquiries and provide information about services, insurance, and appointments.
• maintain accurate and confidential patient records using ecw system.
• Coordinate with medical staff to ensure efficient patient flow and office operations.

Acarr Auto Repair and Tire Shop 12/2022-08/2024

clerk

• created and issued receipts detailing diagnostic results and necessary car parts for customers.
• Collaborated with technicians to ensure accurate documentation of services and parts used.

Marriott Hotel 04/2011- 03/2020

operations clerk

• Provided housekeepers with a daily list of rooms to clean, ensuring efficient room turnover and guest satisfaction.
• Coordinated with the housekeeping team to ensure timely completion of cleaning tasks.