Fanny Raudales
Mcallen,TX
Summary
Professional customer service provider with strong communication and problem-solving skills. Proven ability to work collaboratively and adapt to changing needs. Skilled in handling inquiries, resolving issues efficiently, and maintaining positive customer relationships. Reliable team player focused on achieving results and exceeding expectations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front End Customer Service Associate
Walmart
11.2023 - Current
- At least once a week I help keep inventory well stocked at the front end displays, making it easy for customers to find popular items quickly.
- I help my managers with their tasks like managing the schedule and letting people know what to do, adding money into the self checkouts, or helping customers come to a mutual agreement when upset.
- Built a connection with regular customers, creating loyalty through personalized service experiences.
- Streamlined checkout processes by multitasking between register duties, bagging items, and engaging with customers simultaneously while also being in charge of the customer service desk and helping people send money, pay bills, cash checks, make returns, or simply answer theirs questions and concerns,
Team Member
Ever
07.2023 - 12.2023
- Addressed and resolved customer complaints in polite and professional manner.
- A couple times throughout the day would make sure to keep work areas clean, organized, and safe to promote efficiency and team safety
- I worked different stations to provide optimal coverage and meet production goals(fitting room, register, etc..)
- Maintained productive, efficient approach to all tasks. Prioritized my work and made sure everything got done.
Education
Bachelor Of Early Childhood Care And Education -
The University of Texas Rio Grande Valley
Edinburg, TXHigh School Diploma -
Nikki Rowe High School
McAllen, TX06.2023
Skills
- Strong Work Ethic
- Patience and resilience
- Customer Relationship Building
- Stress Tolerance
- Schedule Coordination
- Teamwork and Collaboration
- Customer Service
- Problem Solving
- Time Management
- Multitasking
- Reliability
Certification
Substitute Teacher Certificate
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front End Customer Service Associate
Walmart
11.2023 - Current
Team Member
Ever
07.2023 - 12.2023
Substitute Teacher Certificate
Bachelor Of Early Childhood Care And Education -
The University of Texas Rio Grande Valley
High School Diploma -
Nikki Rowe High School
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