Fany Garcia

Assisted customers with live chat support during state exams and certifications worldwide. Helped establish a secure testing environment by adhering to necessary criteria during examinations. Supervised testing sessions to maintain compliance and support participants.

Pick and select items to individual store bin, enclose each box with proper label.

• Maintain restocked OR supply rooms to manage over 20 surgeries per day.
• Scan daily for needed material, from epidural trays to patient socks
• Performed special orders directly to vendors outside hospital network
• Backup Central Supply team by taking calls and product up to floors
• Increase costumer trust as build relationships with nurses to ensure best patient care
• Open product to repack on each store tote quantities as requested by individual store.

• Production is counted Extended items per second
• Thousands of items; from vitamins to home goods.
• Packed 3,000 pieces in 10hr shift
• Daily cleaning to maintain work areas clean and organized.

• Each Supply Chain Tech Pick, Pack and Deliver Medical product to 4 or more assigned areas. Each assign area supplies up to 20 patients’ rooms.
• Scanning early morning and picking later to deliver to those areas
• Maintain outdate, first in, first out
• Responsible for cycle counting not only assigned areas but Warehouse as well.
• Team effort to ensure everyone leaves home on time.
• Help Costumer Service team includes taking calls and working on code carts as well as welcoming vendors and registering them into Hospital.
• Established improvements on team scheduling and assign areas.

• Everyday daily reports such as inventory counts and outdates, managing employees breaks and preparing day-to-day deposits to drop off at the bank.
• Scheduling meetings for Store Manager to meet with each employee to find growth in our team.
• Assist store manager to prepare meeting paperwork.
• Personally, addressing daily customer service calls, emails and visits to ensure better customer care.
• Daily walk through, to program Machine cleaning dates and assigned personal.