Fara Librizzi
Arlington Heights,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
Work History
Real Estate Broker
At Properties Christie's International Real Estate
07.2018 - Current
- Negotiate favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Enhance client satisfaction by providing comprehensive market analysis, tailored to their individual needs and preferences.
- Streamline the transaction process for clients with efficient coordination of inspections, appraisals, and closing activities.
- Expand clientele base with exceptional service delivery, resulting in numerous positive reviews and recommendations from satisfied customers.
- Collaborate with mortgage brokers, attorneys, and other stakeholders to expedite processes while maintaining clear communication channels throughout each transaction.
- Compare properties possessing similar features to determine competitive market prices.
- Continuously maintain education standards and attend trainings to utilize the newest technology provided to me by the company.
Teachers Aid
Our Lady Of The Wayside School
08.2022 - Current
- Assist Kindergarten teachers with project and craft management in order for them to be prepared to utilize in the classroom.
- Assist Kindergarten teachers with the creation of learning materials to be used in the classroom
- Maintain safety and security for young elementary school students by overseeing students in lunch and recess environments.
Real Estate Broker
Coldwell Banker Residential Brokerage
03.2016 - 07.2018
- Negotiated favorable contract terms for clients by effectively leveraging market knowledge and strong communication skills.
- Enhanced client satisfaction by providing comprehensive market analysis, tailored to their individual needs and preferences.
- Streamlined the transaction process for clients with efficient coordination of inspections, appraisals, and closing activities.
- Expanded clientele base with exceptional service delivery, resulting in numerous positive reviews and recommendations from satisfied customers.
- Compare properties possessing similar features to determine competitive market prices.
Benefits Operations Manager
Hewitt Associates
10.2004 - 03.2013
- Tracked and improved utilization of resources. Reorganized project work to free up 50% of a full time administrator to be used on another client team.
- Led process reviews with administration teams to re-organize client requirements and identify system updates. Worked with the client to make those updates, saving time in manual verifications and improved the participant-caller experience. Used six sigma methodologies for a blueprint of these reviews.
- Integrated the operations team with customer service resources to provide seamless participant resolution and support with a focus on improving the participant experience.
- Collaborate with other team members to ensure hand offs are occurring appropriately and all documentation is accurate.
- Coach administrators to gain health and welfare expertise and to promote to the next level. Taught administrators basic query writing skills using SQL on relational databases.
- Streamline reporting across the client delivery group to save time and ensure issues are being resolved timely.
- Consult client on ongoing operations of the team. Present escalations to the client and recommend solutions. Advise on benefits and risks of a given change. Implement manual process to save money for the client.
- Created a monitoring system for client operations and dashboard measures. Trained administrators on 4 client teams to be able to create this reporting weekly. This gave the leadership team insight on issues. It was also used as a status to provide to clients on the state of their team.
- Participated in Kaizen activities to debug system issues for COBRA, Leave of Absence, and Newly Eligible processing.
Participated in the engagement team to improve the associate connection with the company. - Received a Certificate of Achievement for my participation in the Project Management Learning Program.
Education
Bachelor of Arts - Business Management
Dominican University
River Forest, IL12.2004
Skills
- Self-Directed
- Organization and Time Management
- Troubleshooting
- Attention to Detail
- Remote Office Availability
- Task Prioritization
- Analytical and Critical Thinking
- Research
- Project Planning
- Calm Under Pressure
- Verbal Communication
Volunteer Work
In addition to being a Teachers Aid at Our Lady of the Wayside School, I do a number of volunteer positions there as well. Some noteworthy projects are; School Supply Team Lead working EPI previously and now responsible for changing vendors to 1st Day, Co-Captain of Spring Book Fair with Anderson's Book Fair, Yearbook Proofer, and Room Parent.
Timeline
Teachers Aid
Our Lady Of The Wayside School
08.2022 - Current
Real Estate Broker
At Properties Christie's International Real Estate
07.2018 - Current
Real Estate Broker
Coldwell Banker Residential Brokerage
03.2016 - 07.2018
Benefits Operations Manager
Hewitt Associates
10.2004 - 03.2013
Bachelor of Arts - Business Management
Dominican University
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