Farah Mohammad
Ellicott City,MD
Summary
Experienced working in challenging environments that require customer service. Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Server
Blackwall Barn and Lodge
Columbia, MD
10.2025 - Current
- Trained new servers on menu offerings and restaurant protocols.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Medical Receptionist
Comprehensive Laser and Aesthetics
Columbia, MD
08.2024 - 07.2026
- Supported office staff and operational requirements with administrative tasks.
- Checked patient demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Answered phone calls and messages for providers and made scheduling appointments.
Server
Eggspectation
Columbia, MD
06.2025 - 10.2025
- Provided exceptional customer service, ensuring a positive dining experience for guests.
Server
Texas Roadhouse
Columbia, MD
06.2023 - 06.2025
- Satisfied customers with fast, friendly food service.
- Cultivated warm relationships with regular customers.
Sales Associate
Nordstrom
Columbia, MD
11.2022 - 06.2023
- Assisted customers with sales and service needs.
- Promoted current sales promotions and special offers to increase revenue.
- Secured consistent customer sales with knowledgeable, friendly support.
Server Assistant
Red Robin
Columbia, MD
09.2021 - 10.2022
- Satisfied guests by backing up servers with timely food deliveries and consistent support for individual table needs.
- Cleared plates, silverware, and glassware from tables following meal completion.
- Assisted servers in taking food and drink orders from customers.
Education
Associate in Arts (A.A.) - General Studies
Howard Community College
Columbia, MD05.2024
High School - undefined
Centennial High School
Ellicott City, MD05.2021
Associate of Science - Nursing
University of Maryland, Baltimore
Baltimore, MD05.2028
Skills
- Strong work ethic
- Guest engagement
- Hospitality service expertise
Certification
- Certified Basic Life Support CPR, American Heart Association - November 26, 2025
Languages
Spanish
Limited Working
Timeline
Server
Blackwall Barn and Lodge
10.2025 - Current
Server
Eggspectation
06.2025 - 10.2025
Medical Receptionist
Comprehensive Laser and Aesthetics
08.2024 - 07.2026
Server
Texas Roadhouse
06.2023 - 06.2025
Sales Associate
Nordstrom
11.2022 - 06.2023
Server Assistant
Red Robin
09.2021 - 10.2022
High School - undefined
Centennial High School
Associate in Arts (A.A.) - General Studies
Howard Community College
Associate of Science - Nursing
University of Maryland, Baltimore