Farah Naisah

• Streamlined communication between departments, ensuring efficient service delivery to residents.
• Maximized resident satisfaction by promptly addressing concerns and resolving issues.
• Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
• Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
• Improved overall resident satisfaction by consistently exceeding expectations in all aspects of concierge services.
• Implemented effective organizational systems to manage incoming requests and track progress on outstanding tasks.
• Assisted residents and guests with special needs or requests, demonstrating empathy and understanding in every interaction.
• Handled challenging situations with ease.
• Addressed resident complaints and inquiries with timely and professional responses via phone, email and in-person interactions.
• Maintained accurate and up-to-date records of guest information.

• Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
• Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
• Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
• Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
• Assisted in the assessment of each student''s abilities, tailoring instruction to meet individual needs and learning styles.
• Designed creative lesson plans that incorporated hands-on activities and interactive learning experiences to foster curiosity and engagement in young learners.
• Organized special events like field trips, holiday celebrations, or group projects to enhance the educational experience for students while building a sense of community within the classroom.
• Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
• Educated students in foundational concepts such as shapes, numbers, letters, and colors.
• Assisted and supervised 30 children through entire school day.

Bleachfingr (Online shop)

• Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
• Increased store revenue through effective product merchandising and targeted marketing campaigns.
• Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
• Developed loyal customer base by consistently delivering high-quality products and personalized service.
• Designed unique custom clothing and accessories for a wide range of clients.