Farahnaz Ahmadi
Moreno Valley,CA
Summary
Dynamic leader with a proven track record at Security Company, adept in operations management and customer relationship management. Excelled in enhancing team efficiency, customer satisfaction, and safety procedures. Skilled in project management and team building, consistently achieving goals through innovative solutions and effective communication.
Overview
6
6
years of professional experience
Work History
Supervisor
Security Company
Corona, CA
02.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures
Marketing Assistant
Sunrun
Riverside
01.2021 - 11.2021
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets
- Researched and evaluated potential new markets and products
- Created engaging content for Pinterest, Facebook, and Instagram
- Improved website traffic, monitoring analytics data to inform adjustments to content strategy and search engine optimization efforts
- Managed website content updates, keeping information fresh and relevant for users
Dress Specialist
David's Bridal
Riverside
02.2019 - 06.2020
- Assisted brides in selecting the perfect wedding gown, contributing to their special day's success
- Elevated customer experience by offering expert styling advice tailored to individual needs and preferences
- Managed efficient cash register operations
- Provided exceptional services and pleasant shopping experiences to retail customers
- Performed cash, card, and check transactions to complete customer purchases
Assistant Manager
Real Estate
San Diego, CA
08.2019 - 04.2020
- Maintained a clean, safe, and organized store environment to enhance the customer experience
Education
High School Diploma -
Taimaskan
Kabul Afghanistan 05-2013
Some College (No Degree) - Nursing
Moreno Valley Community College
Moreno Valley, CASkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Complex Problem-solving
- Team building
- Operations management
- Project management
- Public speaking
- Software experience
- Payroll processing
- Problem-solving
- Teamwork
- Team leadership
- Customer relationship management
Languages
Farsi, Pashto, English, Hindi, Urdu
Timeline
Supervisor
Security Company
02.2022 - Current
Marketing Assistant
Sunrun
01.2021 - 11.2021
Assistant Manager
Real Estate
08.2019 - 04.2020
Dress Specialist
David's Bridal
02.2019 - 06.2020
High School Diploma -
Taimaskan
Some College (No Degree) - Nursing
Moreno Valley Community College